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Greet customers, generate sales and rental revenue through a consultative sales approach, and provide outstanding customer service.

Act as the front line customer service provider and “first impression officer” by warmly greeting the customer whether by phone or walk-in.
Write contracts, process reservations, and assign equipment.
Quote rental rates during phone conversations with a focus on one-call resolution.
Serve as a product expert and consultant to customers.
Handle small equipment sales for walk-in customers.
Organize the showroom to ensure the store looks amazing and provide ideas to improve the customer experience.
Establish and maintain professional relationships with all customers (External and Internal).
Manage equipment rental guidelines and policies.
Support and act as a liaison to the outside sales force.
Perform other duties as assigned.

High School Diploma or equivalent.
2 – 5 years’ experience as a rental coordinator or counter person, preferably in the equipment rental industry.
Highly competent computer and keyboarding skills (Microsoft Office).
The desire to learn new equipment and do on-line learning.
Strong verbal communication skills.
Prior experience working with a variety of construction equipment is a plus.
Verifiable references and a work history.
Ability to sit, stand, and walk regularly.
Ability to lift and carry up to 50 lbs.
Ability to work independently in a fast-paced environment.

Customer Service Representative at ADMAR SUPPLY CO INC

Customer Service Representative