Principal Business Process Expert (Life Sciences, Autonomous Regulated Manufacturing)
SAP · NY, US
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About the Role
Drive end-to-end business process transformation initiatives for customers across industries. Translate customer objectives, strategic priorities, and operational requirements into fit-to-standard business processes aligned with SAP best practices and industry-leading approaches. Accountable for the quality and effectiveness of business process designs within your scope, ensuring solutions enable operational readiness, measurable business value, and sustainable transformation outcomes.
Responsibilities
- Apply deep expertise in the Life Sciences(Biopharma) domain and Autonomous Regulated Manufacturing knowledge to analyze, design, and optimize customer business processes, ensuring solutions are grounded in real-world operational practices and industry standards.
- Lead business process design engagements, including discovery and fit-to-standard workshops, solution design, and implementation support.
- Design, model, and optimize end-to-end business processes, including process automation and alignment with business and enterprise architectures.
- Evaluate industry and technology trends to introduce proven practices and support transformation and transition planning.
- Map business processes to solution and IT architectures, leveraging standard SAP capabilities and defining integration or extension needs where required.
- Advise customers on business process optimization, value-based transformation, and change enablement.
- Define and validate KPIs and value drivers, supporting business cases and value realization tracking.
- Ensure consistency and quality of process deliverables, including process flows, requirements, decisions, and performance indicators.
Requirements
- Deep expertise in the Life Sciences(Biopharma) domain, with proven hands-on experience in Autonomous Regulated Manufacturing, is essential.
- Minimum of 6 years of professional experience within the Regulated Manufacturing domain required.
- Ability to operate effectively in an Agentic AI context, contributing to the design, application, and responsible use of AI agents within complex business processes.
- Solid experience in business process consulting and industry transformation, with the ability to work efficiently in customer-facing environments.
- Proven expertise in business process analysis, modeling, and design within complex customer or consulting contexts.
- Strong knowledge of business process management, process-to-solution mapping, and change management approaches.
- Experience supporting value-based transformation initiatives, including KPI definition and performance measurement.
- Structured communication skills and confidence in representing SAP with customers and partners.
- Delivery-oriented mindset with the ability to manage complex workstreams and priorities effectively.
- Demonstrate a proactive approach to leveraging AI in everyday workflows, ensuring high-quality outputs through thoughtful context design and system integration.
Skills
- Life Sciences(Biopharma) domain expertise
- Autonomous Regulated Manufacturing
- Business process consulting
- Industry transformation
- Business process analysis
- Business process modeling
- Business process design
- Business process management
- Process-to-solution mapping
- Change management
- Value-based transformation
- KPI definition
- Performance measurement
- AI agent design
- AI agent application
- Responsible AI use
- Structured communication
- Customer-facing engagement
- AI integration
Location
- New York, NY, US, 10001
Work Type
- Hybrid
- Regular Full Time
Experience Level
- Professional
- Minimum of 6 years of professional experience within the Regulated Manufacturing domain
Salary/Compensations
- 167300-371400USD
Benefits
- Constant learning
- Skill growth
- Great benefits
- SAP North America Benefits
About the Company
- SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively.
- Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.
- As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.
- Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves.
- At SAP, you can bring out your best.
- SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best.
- At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.
- We ultimately believe in unleashing all talent and creating a better world.
- We are ethical and compliant.
- Our leadership credo: Do what's right. Make SAP better for generations to come.
- We believe that great leadership extends far beyond the mere pursuit of business goals.
- We value and foster leadership that is driven with purpose and integrity.
- Our leaders are role models who uphold SAP's values and shape SAP's culture of integrity, by demonstrating and championing ethical and compliant behavior towards all stakeholders.
Equal Opportunity
- We win with inclusion
- SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities.
- Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.