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About the Role
The Development Associate, Operations is responsible for donation processing for the Development department, ensuring data accuracy and integrity across fundraising efforts. This role supports the general operations of the Development office by processing gifts and maintaining accurate donor records.
Responsibilities
- Enter donations into the CRM and update membership records.
- Serve as the primary contact with Development staff to ensure donor intent and proper coding of gifts.
- Ensure data integrity and accuracy by updating and reconciling all donor/constituent information.
- Assist with the completion of reconciliations.
- Support the maintenance of acknowledgement templates.
- Provide backup customer service support for the Friends Line and email.
- Provide backup support for the Development office and other related tasks as needed.
Requirements
- Excellent organizational skills and attention to detail.
- Proficient in Microsoft Office suite.
- Quick learner, tech savvy, comfortable learning new skills.
- Team-oriented attitude and strong interpersonal skills.
- Excellent time management, problem-solving, and communication skills.
- Must be able to work Monday and Wednesday 9:00am-5:00pm and Thursday 10:00am-5:00pm with a 1-hour unpaid meal break.
- Resume and cover letter required for application.
Skills
- Database management
- Data entry
- Data reconciliation
- Customer service
- Microsoft Office Suite
- Salesforce
- Interpersonal skills
- Time management
- Problem solving
- Communication skills
Work Type
- Part-time
Experience Level
- One to two years’ experience preferred
Education Level
- Bachelor’s degree or equivalent preferred
Salary/Compensations
- $31,200