Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Dispatch Coordinator (Cox Fleet) role.
Rezi rewrites your resume against Cox Enterprises's job description. Free.
Tailor your resume to this Dispatch Coordinator (Cox Fleet) role.
Rezi rewrites your resume against Cox Enterprises's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Dispatch Coordinator (Cox Fleet) posting at Cox Enterprises — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Dispatch Coordinator (Cox Fleet) posting at Cox Enterprises — free, in seconds.
About the Role
Fleet service maintenance keeps the world moving. We’re recruiting a Dispatch Coordinator to join our essential team at Cox Fleet. In this role, you will be instrumental in maintaining the seamless flow of our operations by troubleshooting the event to ensure the appropriate Service Provider is dispatched. Work hours will vary to ensure market coverage, as we provide service 24/7/365.
Responsibilities
- Coordinating and managing the logistics of fleet operations, ensuring that all vehicles are maintained and repaired promptly.
- Assess and assign all open events.
- Verify proper authorization has been obtained to dispatch the event.
- Assign the appropriate and nearest service provider to make requested repairs.
- Advise the customer of the estimated time of arrival and follow instructions according to their requirements.
- Inform supervisor on duty of any delays with the service provider’s estimated time of arrival or problems with repairs.
- Address problems and customer inquiries as they arise.
Requirements
- High school diploma or GED and 3 years of experience in a related field (Dispatching for breakdown and/or tire, medium to heavy duty vehicle maintenance).
- A strong knowledge of dispatching and multitasking.
- Degree in related discipline or industry experience (Preferred).
- Must clear a pre-employment drug test.
- Must be authorized to work in the United States for any employer without current or future sponsorship.
- In California and Washington, non-driving candidates who use alternate means of transportation will be considered in accordance with applicable law.
Skills
- Dispatching
- Multitasking
Location
- USA
Work Type
- Remote (must live in specified city, state, or region)
- Variable work shift
- 24/7/365 environment
Experience Level
- 3 years of experience in a related field (Dispatching for breakdown and/or tire, medium to heavy duty vehicle maintenance)
- 5 years of experience in a related field (Dispatching for breakdown and/or tire, medium to heavy duty vehicle maintenance) or an advanced degree or certification in a related discipline (Medium/Heavy Duty Truck Technology)
- Degree in related discipline or industry experience (Preferred)
Education Level
- High school diploma or GED
- Advanced degree or certification in a related discipline (Medium/Heavy Duty Truck Technology) (Alternative)
Salary/Compensations
- Hourly base pay rate is $18.17 - $27.31/hour.
- Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits
- Competitive salary and top-notch bonus/incentive plans.
- Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
- Comprehensive healthcare, with multiple options for individuals and families.
- Generous 401(k) retirement plans with company match.
- Professional development and continuing education opportunities.
- Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
- Pet insurance, employee discounts and much more.
- Minimum of 6.67 hours of paid time off every month.
- Seven paid holidays throughout the calendar year.
- Additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
- Health care insurance (medical, dental, vision)
- Retirement planning (401(k))
- Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)
About the Company
- Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike.
- Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox.
Equal Opportunity
- Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
- Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
- EOE, including disability/vets