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About the Role
The Dental Treatment Plan Coordinator ensures a seamless office experience for patients, informing them about their treatment plans, insurance benefits, financial arrangements, and appointment coordination.
Responsibilities
- Prepare and present treatment plans and financial estimates to patients.
- Schedule patient treatment appointments, reschedule no-shows, and follow up on incomplete treatment.
- Manage doctor and hygiene schedules for efficient appointment time utilization.
- Collaborate with the clinical team to manage daily patient flow and communicate information.
- Assist patients with financial arrangements.
- Complete pre-authorization.
- Handle all treatment paperwork, including consent, policy, and exit forms.
- Communicate effectively and build strong working relationships with the doctor.
- Promote teamwork through cooperative and professional behaviors.
- Check patients out.
- Answer and return incoming patient calls.
- Adhere to confidentiality, state, federal, and HIPAA laws and guidelines concerning patient records.
- Perform other duties as assigned.
Requirements
- Dental insurance knowledge is required.
- Excellent oral and written communication skills.
- Project coordination experience.
- Adherence to OSHA guidelines, HIPAA Privacy Policy, and operating procedures.
- Proficiency with Microsoft Office and dental practice management software.
- Positive contribution to a respectful and collaborative working environment.
- Willingness to advance skills through continuing education.
- Punctual attendance during scheduled shifts.
Skills
- Dental insurance knowledge
- Oral communication
- Written communication
- Project coordination
- Microsoft Office
- Dental practice management software
Location
- Garden City, NY
Work Type
- Full Time
Salary/Compensations
- $25.00 - $30.00 per hour
Benefits
- Guaranteed Hourly Rate
- Paid Vacation
- Paid Holidays
- 401k Program with matching contributions
- Competitive health, dental, and vision plan (offered at 30 hours or more)
- Life Insurance
- Disability Insurance
- Flexible Schedules
About the Company
- Advanced DDS focuses on patients, driving positive patient experiences, high employee and dentist retention and satisfaction, and substantial practice growth.
- Offers an opportunity to thrive in an efficient office environment with an outstanding, well-trained, and highly motivated dental team.
- Operates a clinically focused, patient-centric, fully digital dental office.
Equal Opportunity
- Advanced DDS is an Equal Opportunity/Affirmative Action Employer.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status.
- Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship.