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About the Role

The AI & Cloud Governance Lead ensures AI solutions and Cloud platforms are used safely, responsibly, securely, and in compliance with internal policies and external regulations, while enabling innovation and business value. This role collaborates across the organization to consider all facets of AI and Cloud governance.

Responsibilities

Design and maintain the enterprise AI governance framework, covering responsible/ethical AI principles, model lifecycle governance, agent monitoring, risk assessments, approval, and accountability.
Develop and maintain AI-specific policies, standards, and guidelines, including acceptable use, transparency, explainability, and risk classification.
Establish an engagement model and build controls to capture all AI initiatives and assign a risk rating.
Identify and assess AI risks such as bias, fairness, privacy, data misuse, security vulnerabilities, hallucinations, and model drift.
Maintain an AI inventory/model register and map risks to controls.
Define and track AI-related KRIs and issues requiring remediation or escalation.
Monitor evolving AI regulations and standards (e.g., OSFI Guidelines (E-23), NIST and CIS v8).
Ensure AI use cases and vendors align with legal, regulatory, and contractual obligations.
Support audit readiness for AI governance, including evidence, attestations, and documentation.
Act as a central coordination point across Legal, ERM, Privacy Security, Architecture, Data Science, Engineering, Product, and Business Owners.
Embed governance checkpoints into existing SDLC/MLOps processes.
Define and maintain cloud governance standards for account/subscription management, data residency, sovereignty, encryption, logging, and monitoring key control alignment.
Ensure consistent implementation of guardrails across cloud environments (IaaS, PaaS, SaaS).
Oversee cloud control alignment with security and risk frameworks (COBIT, CIS v8), business continuity, and resilience requirements.
Partner with cloud security teams to ensure risks are identified, documented, and treated appropriately.
Support vendor due diligence, contract language, and ongoing risk oversight related to cloud and AI services.

Requirements

Bachelor’s degree, Diploma or Certificate in Computer Science, Business Administration or other related field, or equivalent combination of education and experience.
10+ years' experience working in a technology environment.
Strong understanding of the evolving AI space and Cloud environment.
An understanding of mission critical applications and an ability to assess the risk and impact associated with change.
Experience in working with a cross-functional team is an asset.
Basic knowledge of insurance, business, and technical areas; Property and Casualty Insurance experience an asset.
Proficient knowledge of information systems and software.

Work Type

Hybrid

Education Level

Bachelor's degree
Diploma
Certificate

Salary/Compensations

$128,000 - $177,000

Benefits

Flexible hybrid model (up to 2 days remote)
Competitive salaries
Employee share purchase plan
Pension plans
RRSP
Discounts on staff insurance
Flexible health benefits
Early leave days
Wellness programs
Rewards and recognition programs
Education assistance (CIP, FCIP, CRM or other courses)
Internal mobility
Leadership training
Mentoring programs
Donation matching
Team volunteer days
Total Rewards program

About the Company

Northbridge Financial is a 100% Canadian company, owned by Fairfax Financial, serving through its Northbridge Insurance and Federated Insurance brands.
We have a reputation for being one of Canada's leading commercial property and casualty insurance companies.
Our employees are dedicated to understanding customer needs and helping Canadian businesses have a safer and brighter future.
We are a company of passionate people who put people first.
We believe in working hard, having fun at work, and making a difference.

Equal Opportunity

We embrace and celebrate you and are committed to creating an inclusive workplace for all!
No matter who you are or what makes you unique, we welcome you.
Please let us know how we can assist or accommodate you during the selection process.