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About the Role

This is a varied, hands-on role combining customer deliveries, warehouse operations, and branch support to help provide an exceptional customer experience. You will play a vital role in keeping the branch running smoothly and ensuring the delivery of the customer promise.

Responsibilities

Deliver outstanding customer service.
Deliver products safely, accurately, and on time.
Build positive relationships with customers and represent the business professionally.
Support Click & Collect customers and assist at the trade counter.
Help resolve customer queries and contribute to a positive customer experience.
Pick, pack, and prepare customer orders accurately and efficiently.
Assist with goods receiving, stock movements, and dispatch activities.
Maintain excellent stock accuracy through daily stock checks and inventory procedures.
Support stock takes and ensure products are stored safely and correctly.
Help maintain excellent shelf availability and warehouse organisation.
Carry out daily vehicle safety checks before every journey.
Ensure company vehicles remain clean, roadworthy, and compliant with company standards.
Use delivery technology, including ePOD systems and handheld devices, accurately and effectively.
Drive safely at all times, promoting a safety-first culture.
Follow all Health & Safety procedures within the branch, warehouse, and during deliveries.
Handle stock safely to minimise damage and maintain quality standards.
Complete mandatory training and compliance activities.
Support branch audits, operational controls, and governance requirements.
Attend daily team briefings and contribute ideas to improve branch performance.
Work collaboratively with colleagues across the branch to achieve shared goals.
Support continuous improvement by helping deliver operational and customer service targets.
Develop skills through ongoing learning and training.

Requirements

A positive attitude, great work ethic, and a passion for delivering excellent customer service.
Previous experience in a delivery driving, warehouse, logistics, or branch support role.
A full, clean UK driving licence.
Strong communication and customer service skills.
The ability to work efficiently in a busy, fast-paced environment.
Good organisational skills and attention to detail.
An understanding of safe working practices and Health & Safety.
Basic IT skills and confidence using handheld devices or warehouse systems.
A flexible, reliable, and team-focused approach.
Experience within the automotive, retail, or logistics sector is advantageous.
Knowledge of stock control, warehouse operations, vehicle compliance, or ePOD technology is advantageous.
Full training will be provided.

Skills

Customer Service
Delivery Driving
Warehouse Operations
Logistics
Branch Support
Communication
Organisation
Attention to Detail
Health & Safety Awareness
Basic IT Skills
Handheld Device Operation
Warehouse System Operation
Teamwork
Flexibility
Reliability

Location

Work Type

Full-time

Experience Level

Entry Level
Experienced

Salary/Compensations

Competitive Salary

Benefits

Enhanced Annual Leave (Including Bank Holidays)
Life Assurance
24/7 Employee Assistance Programme
Exclusive Gym Discounts
Comprehensive Healthcare Perks
Cycle to Work Scheme
Retail & Staff Discounts
Full training and ongoing development opportunities
Supportive, friendly team environment
Opportunities to develop new skills and progress career

About the Company

We're proud of the service we provide to our customers, and we know that's only possible because of the great people who work in our branches.
We are LKQ.