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About the Role
The American Red Cross is seeking a Facilities Operations Manager to manage technicians in the maintenance of complex biomedical and other facilities throughout the region. This role involves supervising maintenance and repair in regulated buildings, advising on building systems, and ensuring compliance with all applicable regulations.
Responsibilities
- Manage facility technicians and volunteers at highly complex biomed facilities.
- Perform managerial duties such as hiring, assigning work, coordinating, training, coaching, and evaluating performance of staff.
- Act as onsite subject matter expert on building engineering.
- Advise in the planning for building systems, electricity, equipment repair, building design and general building maintenance.
- Perform and direct a variety of service work in specialized building systems such as mechanical, electrical/electronic, hydraulics, carpentry, or machine servicing.
- Assist in operations and maintenance issues, troubleshooting and problem solving as required.
- Conduct preventive and corrective maintenance on all HVAC equipment and other related machinery.
- Ensure all regulatory operations meet the minimum compliance standards.
- Maintain ongoing regulated and role-specific training in compliance with regulatory requirements.
- Enforce organization safety policies, regulations and procedures related to facilities management.
- Perform facility safety and fire extinguisher inspections, schedule fire drills, and maintain safety documentation.
- Oversee emergency generator and create/issue security access cards.
- Monitor security surveillance system and equipment as needed.
- Oversee and maintain facility maintenance work-order system, including coordination and timely submission of work orders and providing maintenance dispatch for emergency requests.
- Provide administration support, including coordination of preventative maintenance schedules, ordering department supplies, recording and logging maintenance, and coordination and submission of work orders.
- Maintain accurate operational logs of equipment in building.
- May receive regulated supplies and oversee bio-waste pick-ups, supplies and destruction manifests.
Requirements
- Bachelor's degree or equivalent trade school certificate required.
- Current Universal Refrigerant license, OSHA 10 and HVAC certification required.
- Minimum 5 years of related experience, preferably within laboratory, hospital setting, SDS or cGMP controlled environments.
- 3 years of supervisory or management experience.
- Must be able to operate independently, with initiative, and support an assigned area of responsibility, with minimal supervision.
- Competent in both electrical and plumbing areas of knowledge.
- Basic working knowledge of emergency power generators.
- Ability to assess building envelope (roof, structure, etc.).
- Familiar with NFPA (fire codes), building codes, NEC (electrical codes), PMs and PM management systems.
- Experience with training teams, capital project forecasting and annual budgets.
- Prior experience performing relationship management with vendors, partners, suppliers.
- Able to read and understand MEP and wiring (mechanical electrical plumbing) diagrams.
- Ability to work on a team.
- Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted).
Skills
- Building systems
- Electricity
- Equipment repair
- Building design
- General building maintenance
- Structural systems
- Control systems
- Mechanical devices
- Standard operating procedures
- Federal, State, and local regulations
- Volunteer support and development
- Building engineering
- Mechanical systems
- Electrical/electronic systems
- Hydraulics
- Carpentry
- Machine servicing
- Troubleshooting
- Problem solving
- Preventive maintenance
- Corrective maintenance
- HVAC equipment
- Regulatory compliance
- Safety policies and procedures
- Facility safety inspections
- Fire extinguisher inspections
- Fire drills
- Safety documentation
- Emergency generator oversight
- Security access card issuance
- Security surveillance system monitoring
- Work-order system management
- Maintenance dispatch
- Preventative maintenance scheduling
- Department supply ordering
- Operational logs
- Regulated supply receiving
- Bio-waste pick-ups
- Waste destruction manifests
- Policy interpretation and administration
- Process and procedure administration
- Relationship management with vendors, partners, suppliers
Location
- West Henrietta, NY
Work Type
- Full-time
Experience Level
- 5 years of related experience
- 3 years of supervisory or management experience
Education Level
- Bachelor's degree or equivalent trade school certificate
- Current Universal Refrigerant license
- OSHA 10
- HVAC certification
- ASHE membership or ability to obtain and maintain preferred
Salary/Compensations
- $86,200 - $91,920
Benefits
- Medical, Dental Vision plans
- Health Spending Accounts & Flexible Spending Accounts
- PTO: Starting at 19 days a year
- Holidays: 11 paid holidays
- 401K with up to 6% match
- Paid Family Leave
- Employee Assistance Program
- Disability and Insurance: Short + Long Term
- Service Awards and recognition
- Relocation assistance may be available
About the Company
- The American Red Cross is the world's largest humanitarian network.
- The primary facility in West Henrietta is regulated by the FDA and is 112,000 square feet.
Equal Opportunity
- The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
- Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.
- American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.