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About the Role
This role supports front office and office services functions, combining receptionist duties, barista backup support, and general office services. The ideal candidate is adaptable, works independently, and thrives in a fast-paced environment with shifting priorities.
Responsibilities
- Prepare and serve coffee, tea and specialty beverages efficiently.
- Deliver high-quality customer service by greeting guests, taking and processing orders, and addressing inquiries.
- Operate the Apia Life Nuova Simonelli coffee machine, including grinder and manual settings.
- Manage inventory by monitoring stock levels, ordering supplies, and receiving deliveries.
- Maintain cleanliness and organization of the coffee area and supplies.
- Check temperatures of freezers, refrigerators, or heating equipment.
- Troubleshoot minor equipment issues and coordinate repairs.
- Adapt to daily changes in responsibilities and workload.
- Handle incoming calls on a high-volume multi-line switchboard.
- Greet and direct visitors, ensuring a professional and welcoming front-desk experience.
- Respond professionally and courteously to inquiries from clients, employees, and couriers.
- Keep accurate records of visitor requests and calls received.
- Coordinate meeting schedules, calendars, and appointments.
- Keep the reception area and boardrooms clean, organized, and client-ready.
- Provide reception coverage independently as needed.
- Maintain stock and cleanliness of common kitchen areas.
- Set up, serve, and maintain boardrooms for catered meetings.
- Process invoices/expenses and perform additional administrative tasks.
- Maintain accurate records of all couriers and handle incoming and outgoing mail.
- Handle access card programming and distribution for staff and visitors.
- Assist in resolving client or internal requests by directing them appropriately.
- Support other members of the Office Services team as needed.
Requirements
- 1–2 years of barista experience, capable of working independently in a fast-paced environment.
- Experience with manual or semi-automatic coffee machines.
- Receptionist experience in a professional corporate environment is an asset.
- Excellent customer service and communication skills.
- Strong organizational and prioritization skills; able to handle multiple tasks simultaneously.
- Intermediate knowledge of MS Office (Outlook, Word, Excel).
- Exceptional interpersonal skills with a professional and polished corporate presentation.
- Ability to problem-solve, take initiative, and adapt to changing priorities.
- Familiarity with local food safety regulations is a plus.
- Adaptable to take on different office responsibilities as required.
- Must show proof of citizenship, permanent residence or eligibility to work in Canada with no restrictions.
Skills
- Barista
- Customer Service
- Coffee Machine Operation
- Inventory Management
- Receptionist Duties
- Multi-line Switchboard Operation
- Record Keeping
- Scheduling
- Office Services
- MS Office (Outlook, Word, Excel)
- Interpersonal Skills
- Problem-Solving
- Adaptability
Location
- Onsite
Work Type
- Full-time
Experience Level
- 1-2 years
Salary/Compensations
- $45,000 - $48,000
About the Company
- Canaccord Genuity (CG) is a leading independent full-service financial services firm, with operations in wealth management and capital markets.
- CG is a leading independent wealth management firm in Canada and the leading mid-market provider of investment banking advisory, equity research, sales and trading services.
- The company values deep sector expertise, strong relationships, and delivering value.
- CG fosters an entrepreneurial and collaborative culture that encourages learning and growth.
- The company seeks talented individuals who thrive in a fast-paced environment and want to make an impact.
- CG recognizes that diversity strengthens client relationships and enables innovative solutions.
Equal Opportunity
- CG strongly encourages applications from all qualified individuals regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
- CG provides an accessible candidate experience and offers accommodation throughout the interview process.
- All applications will be held in strict confidence.
- Canaccord Genuity and its affiliates do not use text messages for recruitment purposes.