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About the Role
The Corporate Communications Manager designs, develops, and implements global employee and change management communications. This role manages communications across various channels, including the corporate intranet, ensuring alignment with business strategies and goals. The manager will lead and execute communication plans, collaborating with cross-functional teams and stakeholders.
Responsibilities
- Partner with the Director, Corporate Communications to plan and execute strategic employee communications programs supporting global business strategies and goals.
- Support the execution of employee engagement, change management, and other employee communications deliverables.
- Develop and execute internal and external communications programs to engage employees and enhance understanding of CSA Group’s global business strategy and initiatives.
- Act as Editorial Lead for CSA Group’s Intranet, developing and delivering an editorial calendar and content.
- Leverage various channels and tactics, including events, written content, digital media, and videos, to engage employees.
- Own the execution of key employee communications deliverables such as Town Halls, emails, and newsletters.
- Support change management communications around key corporate initiatives.
- Build and manage an editorial calendar to plan employee communication release timing, aligning with key activities from various functions.
- Monitor and measure the success of employee communications campaigns and materials, providing feedback for enhancement.
- Ensure all employee communications are mistake-free, support strategic corporate messaging, and contribute to telling the CSA story internally.
- Act as the first point of contact for all Internal Communications queries within the organization.
- Produce and develop materials for issues and crisis communications in a dynamic environment.
- Participate in the development of sensitive and timely communications materials.
- Ensure all projects are communicated to and coordinated with employee teams as required.
- Develop financial estimates for projects and monitor overall project expenditures.
- Measure and analyze results and anticipate project resource needs.
Requirements
- Post-secondary degree or diploma in Public Relations, Communications, English, or Journalism is required.
- Minimum of 5 years of internal or employee communications experience in a corporate environment.
- Proven experience owning intranet strategy and content development.
- Proven hands-on experience developing and executing employee communications strategies and campaigns.
- Previous experience managing communications for large-scale change management projects.
- Previous experience working on multiple projects simultaneously in a fast-paced, deadline-driven environment with last-minute changes in plans and direction is required.
Skills
- Superior interpersonal, relationship building, negotiating, communication, and presentation skills.
- Proven ability aligning and integrating employee communications strategies and tactics with the strategic marketing plan, public relations, social activity, corporate thought leadership, business strategy, and brand vision.
- Excellent writing and editing skills in both traditional and digital formats with a high attention to accuracy and detail.
- Excellent time and project management skills.
Location
- Canada
Work Type
- Full time
- Regular
Experience Level
- Minimum of 5 years internal or employee communications experience
Education Level
- Post-secondary degree or diploma in Public Relations, Communications, English or Journalism
Salary/Compensations
- $88,260 – $115,836 CAD gross annually
Benefits
- Eligible for our annual bonus program, subject to program eligibility requirements.
About the Company
- At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place.
- Has been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today.
- Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from every day household items to leading edge technology-to meet exacting requirements for safety, performance and environmental impact.
- Our employees take pride in making a difference in people's lives through the work that we do.
Equal Opportunity
- CSA Group is an Equal Opportunity Employer and is committed to diversity, equity, and inclusion.
- We prohibit discrimination and harassment of any kind based on any grounds stipulated by applicable laws.
- We are an organization where opportunities are based on skills and abilities, and differences are respected and valued.
- Please contact us at talentacquisition@csagroup.org if you require accommodation in the interview process.