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About the Role

Assist patients with questions and concerns, keep families informed, and register patients for procedures and appointments. Obtain demographic details, insurance information, and ensure proper scheduling. Record patient history while obtaining pre-certification and authorization. Be a calm and reassuring presence for patients navigating their hospital experience.

Responsibilities

• Register patients for a variety of procedures and appointments
• Obtain demographic details and insurance information
• Ensure proper scheduling
• Record patient history
• Obtain pre-certification and authorization for patients
• Provide a calm and reassuring presence for patients

Requirements

• At least one year of clerical experience
• High school diploma or GED
• Energetic, approachable individual with a desire to put patients first
• Detailed oriented
• Able to problem solve and work independently
• Ability to multi-task and perform various registration duties on demand
• Willingness to cover all areas as needed
• Must live within a commutable distance to NYP

Skills

• Knowledge of hospital procedures, routines, regulations and medical terminology
• Familiarity with health insurance requirements
• Epic Experience

Location

• Cortlandt Manor, New York

Work Type

• Full time
• Day shift

Experience Level

• 1 year clerical experience

Education Level

• High school diploma or GED
• Some college coursework

Salary/Compensations

• $29.90-$34.15/Hourly

Benefits

• Comprehensive and competitive benefits that support you and your family in every aspect of life

About the Company

• Setting Standards, Changing Lives
• Make a lasting impression on patients at NewYork-Presbyterian Hudson Valley Hospital
• Join a supportive team and help us deliver superior customer service to our diverse local community
• As a member of our administrative team, you'll discover what sets us apart - passion for the individuals and families in our care
• Join a healthcare system where employee engagement is at an all-time high
• Here we foster a culture of respect, belonging, and inclusion
• 2026 Best Companies in Healthcare, Biotech & Pharma – Glassdoor
• 2026 Best Place to Work – Glassdoor
• 2026 America’s Best Large Employers – Forbes
• 2026 America’s Best-In-State Employers – Forbes
• 2026 America’s Dream Employers – Forbes
• 2026 America’s Greatest Workplaces for Culture, Belonging & Community – Newsweek
• 2026 Best Places to Work in IT - Computerworld
• 2025 Great Place to Work Certified
• 2025 Best Employers for Women – Forbes
• 2025 Companies that Care – People
• 2025 America’s Greatest Workplaces for Mental Well-Being - Newsweek
• Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure
• Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person
• Join our team and discover where amazing works.

Equal Opportunity

• NewYork-Presbyterian Hospital is an equal opportunity employer.