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About the Role
The Director, Digital Software Engineering leads the delivery, modernization, and operational support of Versant Health's digital application portfolio, including member, provider, client, and partner digital experiences. This role provides strategic and operational leadership for software engineering across multiple applications and APIs, ensuring alignment with enterprise goals.
Responsibilities
- Lead Digital Software Engineering for Portals, Mobile Applications, and API Engineering teams, including talent acquisition, coaching, mentoring, performance management, succession planning, and organizational development.
- Develop high-performing teams by establishing clear expectations, supporting professional growth, fostering accountability, and creating an inclusive culture of collaboration, innovation, and continuous learning.
- Coach and develop managers, team leads, and individual contributors to strengthen technical capabilities and support career growth.
- Provide regular coaching, feedback, and performance guidance to strengthen technical capabilities, improve delivery effectiveness, and support associate engagement, retention, and career progression.
- Lead the execution and continuous improvement of software delivery practices within the Digital Applications organization to improve delivery effectiveness and quality outcomes.
- Ensure Digital application teams adhere to established engineering standards, development methodologies, and governance practices.
- Partner with Quality Engineering teams to support testing, release readiness, and software quality objectives for Digital applications.
- Partner with Product Management, Architecture, and business stakeholders to prioritize roadmaps, align resources, manage dependencies, and maximize business value delivery.
- Support modernization initiatives for Digital applications and integrations in partnership with Architecture, Infrastructure, and Security teams.
- Oversee the design, development, deployment, and support of highly available, secure, scalable, accessible, and maintainable digital applications and services.
- Establish engineering metrics, delivery KPIs, quality measures, and operational performance indicators to drive data-informed continuous improvement.
- Promote adoption of DevSecOps practices, automated testing, CI/CD pipelines, secure coding, observability, and engineering best practices across development teams.
- Promote adoption of approved development tools and engineering best practices that improve team productivity and delivery outcomes.
- Evaluate, recommend, and implement emerging technologies and platform capabilities that improve engineering productivity, reliability, security, and customer experience.
- Collaborate with Cybersecurity, Enterprise Architecture, Compliance, Infrastructure, and Data & Analytics teams to ensure secure, compliant, resilient, and well-integrated solutions.
- Manage strategic vendor relationships, software development partners, consulting resources, and managed service providers, including service quality and delivery accountability.
- Manage departmental budgets, resource planning, and vendor expenditures supporting Digital application initiatives.
- Ensure compliance with organizational standards, audit requirements, regulatory obligations, privacy and security policies, and healthcare industry practices.
- Develop and maintain Digital Engineering roadmaps aligned with enterprise strategy and measurable business outcomes, coordinating with Quality Engineering and other partner organizations as needed.
- Perform additional duties as assigned.
Requirements
- Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related field preferred.
- An equivalent combination of education and experience will be considered.
- 8+ Years of progressive experience in enterprise application development and technology organizations, including leadership accountability.
- 4+ Years leading global software engineering teams responsible for digital platforms, web applications, APIs, and mobile applications, including distributed onshore and offshore teams.
- Demonstrated Experience leading Agile delivery transformation, technology process transformation, digital modernization, cloud adoption, and software engineering operating model improvements.
- Demonstrated Experience with SDLC, Agile, Scrum, Kanban, DevSecOps, CI/CD, software engineering governance, automated testing practices, and secure development practices.
- Demonstrated Experience building and supporting API-driven architectures, integration platforms, responsive web applications, and mobile applications for iOS and Android.
- Demonstrated Experience leading adoption of GitHub Copilot or comparable AI-assisted software development capabilities, including enablement and outcome measurement.
- Strong Working Knowledge of .NET, C#, SQL, Angular or comparable modern web frameworks, cloud technologies, API architectures, GitHub Enterprise, and automated delivery toolchains.
- Demonstrated Experience partnering with Quality Engineering organizations on test automation, continuous testing, quality metrics, release readiness, and performance testing for digital applications.
- Working Knowledge of AWS or Azure, Kubernetes, GitHub Actions, API management platforms, observability, and modern application security practices.
- Industry Experience in healthcare payer, insurance, claims, member, provider, or digital customer experience platforms.
- Relevant Certifications in Agile, cloud, DevOps, software engineering leadership, or AI-assisted development training or certifications.
- All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI).
- Associates may have access to covered information, cardholder data or other confidential customer information which must be protected at all times.
- Associates must explicitly adhere to all data security guidelines established within the Company’s Privacy & Security Training Program.
Skills
- .NET
- C#
- SQL
- Angular
- Cloud Technologies
- API Architectures
- GitHub Enterprise
- Automated Delivery Toolchains
- Agile
- Scrum
- Kanban
- DevSecOps
- CI/CD
- Automated Testing
- Secure Development Practices
- API-driven Architectures
- Integration Platforms
- Responsive Web Applications
- Mobile Applications (iOS and Android)
- GitHub Copilot
- AWS
- Azure
- Kubernetes
- GitHub Actions
- API Management Platforms
- Observability
- Modern Application Security Practices
Location
- United States
Work Type
- Full-time
Experience Level
- 8+ Years experience
- 4+ Years leadership experience
Education Level
- Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related field preferred.
Salary/Compensations
- $180,000 – $190,000
Benefits
- Medical, dental, and paid vision coverage
- Paid time off and company holidays
- Retirement savings with employer contribution
- Employee wellness resources
- Professional development opportunities
- Flexible work arrangements
- Employee assistance programs
About the Company
- Versant Health is one of the nation's leading administrators of managed vision care, serving over 35 million of our clients' members across the United States.
- Our purpose is to make healthy vision a reality for everyone by improving access to care and education in the communities we serve.
- Fueled by our mission to improve members’ lives with easy-to-use vision solutions rooted in choice, value, and care, Versant Health believes that everyone has the power to become anything they set their sights on.
- Our team is guided by core Leadership Principles—Perspective, Care, Drive, and Ownership—which shape how we work, lead, and grow together.
- Our Management Team is committed to fostering a strong and supportive culture, cultivating a thriving work environment, providing clear direction, optimizing resources, enabling innovative solutions, and driving meaningful results.
Equal Opportunity
- Versant Health is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce.
- All qualified applicants will receive consideration for employment at Versant Health without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.