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About the Role
The Practice Delivery Leader oversees and executes the Industrial Practice strategy for project performance. This role requires in-depth knowledge of the Industrial Practice and strong business acumen to translate strategy into execution, empower teammates, manage operations, and drive continuous improvement and innovation. The leader collaborates with the practice strategy leader to foster culture, delivery performance, and client engagement for practice growth.
Responsibilities
- Lead the Practice internally and leverage firm capabilities in partnership with Practice Leadership.
- Collaborate with Studio Leaders, Project Managers, and National Leadership to review and support pricing efforts for RFPs and MSAs, balancing profitability targets and market landscape.
- Work with Studio Leaders and Project Managers, in conjunction with legal counsel, to review and negotiate contracts, Letters of Agreements, and AIA Agreements to mitigate risk.
- Assess and analyze project performance with Studio Leaders to optimize the business and meet goals.
- Identify potential problems and points of friction within the project life cycle and develop solutions to maximize efficiency and profitability in partnership with Practice Leadership.
- Communicate shifting priorities and project updates effectively to Leadership & Teammates.
- Provide consistent and constructive feedback to the team and offer opportunities for professional goal achievement in partnership with HR.
- Manage talent resource balancing across the Practice and Nelson-wide, including identifying resource sharing opportunities, driving use of Extended Team Partners, and hiring new talent.
- Develop, participate in, and execute succession planning, including the transition of important client relationships, in partnership with HR.
- Maintain and/or develop key account and client relationships as part of the Leadership team.
- Coordinate different teams to foster idea exchange and provide cross-team learning opportunities.
- Maintain positive internal and external relationships to effectively collaborate and achieve business performance goals.
- Support and inform continuous improvement enhancements, including reviewing documentation and contracts for compliance with NELSON standards, escalating issues as needed.
- Support project or account contract performance and process, understanding scope, budget, and quality agreed to by the Client.
- Monitor and ensure Deltek Project & Plan data quality.
Requirements
- Experience in leading and managing people and teams, including motivation, empowerment, organization, innovation, integrity, decision making, and delegation.
- Ability to effectively communicate at all levels of an organization.
- Financial acumen, including understanding financial performance, analyzing data for insights and action, and preparing/managing project budgets.
- Deep understanding of the practice's industry and clients’ needs to deliver service excellence.
- Strong proficiency in scope writing for proposals and contracts.
- Extensive experience working with legal on contracts and contract negotiations.
- Commitment to continuous learning and development.
- Strong proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
- Adept adoption and reinforcement of NELSON’s business systems, processes, and tools, including Deltek VantagePoint, Tableau, Microsoft Teams, Zoom, etc.
- Proven track record of managing teams with financial success (consistently hitting KPIs, meeting revenue targets, etc.).
- Superior working knowledge of KPIs on all projects and their impact on practice operations, including effective multiplier, gross margin, profitability, realization, and accounts receivable.
Skills
- Leadership
- People Management
- Communication
- Financial Acumen
- Scope Writing
- Contract Negotiation
- Continuous Learning
- Microsoft Office Suite
- Deltek VantagePoint
- Tableau
- Microsoft Teams
- Zoom
Location
- Remote
- Hybrid
Work Type
- Full-time
- Hybrid
- Remote
Experience Level
- 15+ years relevant industry experience preferred
Education Level
- Bachelor’s or Master’s degree in Architecture or Interior Design from an accredited University
- PMP preferred but not required
Salary/Compensations
- $160,000 – $230,000
Benefits
- 401(K) plan with company match
- Full health benefits including medical, dental, and vision
- Wellness program with rewards for healthy activities
- Pet Insurance
- Opportunities for career advancement
- Paid time off and holiday pay
- Paid parental leave
- Flexible working schedules and work from home options based on client’s needs
- Professional Development including discretionary support and reimbursement for registrations, certifications, and membership to a professional organization
About the Company
- Attributes to support the NELSON Culture: Go All In. Own the Outcome. Be Direct. Be Respectful. Be Authentic. Grow with Purpose. Think Bold. Execute Smart. Make Space for Everyone.
Equal Opportunity
- NELSON and its related affiliates are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, transgender, national origin, status as a protected veteran, disability or any other classification protected by law.