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About the Role

We are looking for a Social Media Manager to manage the day-to-day delivery of social media campaigns, ensuring consistent, high-quality execution across multiple client accounts. The Social Media Manager is responsible for planning, publishing, monitoring, and optimising content across platforms, helping to deliver measurable outcomes that align with client objectives and Gravity Global’s social strategy. This role balances creative thinking, data-driven decision-making, and operational precision, requiring hands-on platform expertise, strong communication skills, and a proactive approach to collaboration with internal teams and clients. Awareness of global trends and the ability to adapt content for diverse international markets is also required.

Responsibilities

Plan, schedule, and execute content across social channels in line with client goals and campaign strategies.
Work with Senior Managers and the Social Media Lead to translate strategies into actionable plans and content calendars.
Maintain an up-to-date understanding of client tone, audience, and market trends.
Ensure all output is on-brand, on-message, and optimised for platform best practices.
Support influencer partnerships, community management, and audience engagement activity as required.
Track campaign performance using analytics and social listening tools.
Produce clear, accurate reports with insights and recommendations for optimisation.
Monitor conversations and engagement, responding in accordance with client community management guidelines.
Identify and escalate risks or opportunities promptly to senior team members.
Build and maintain strong working relationships with client contacts.
Attend client meetings and present updates or performance insights as needed.
Collaborate closely with Creative, Paid Media, Analytics, and Client Services teams to ensure cohesive campaign delivery.
Contribute ideas and feedback to help clients improve performance and achieve business objectives.
Provide strategic input and actionable recommendations to enhance client outcomes and strengthen campaign performance.
Partner with designers, copywriters, and the creative team to brief and review social-first content.
Apply a data-led approach to content recommendations and channel strategies.
Ensure all content meets Gravity Global’s standards of quality, accuracy, and compliance.
Participate in creative brainstorms and contribute fresh, innovative ideas.
Stay informed on emerging social trends, formats, and technologies.
Suggest new ways to improve efficiency, content performance, and workflow.
Support testing of new tools, features, and automation initiatives within the social practice.
Proactively identify emerging social media trends, tools, and formats to keep clients at the forefront of digital innovation.
Ensure adherence to company policies and processes, including project tracking and time management.
Support new business pitches, case study creation, and internal marketing initiatives when required.
Promote a collaborative, inclusive, and positive team culture.

Requirements

4–6 years’ experience in social media management or digital marketing.
Proven track record in managing content delivery and community engagement for brands.
Experience working with analytics, scheduling, and listening tools.
Exposure to client communication and campaign reporting.
Demonstrated experience collaborating with cross-functional teams, including Creative, Operations, Analytics, and Client Services.
Excellent organisational and time-management skills.
Strong copywriting, proofreading, and attention to detail.
Comfortable analysing data and turning insights into recommendations.
Effective communicator across teams and levels.
Creative and adaptable, with an understanding of visual and written brand expression.
Strong understanding of social media trends, content formats, and algorithmic impact on performance.
Accountable, reliable, and proactive in managing workload and deadlines.
Collaborative and team-oriented, with a problem-solving mindset.
Curious and eager to learn, with awareness of evolving social and digital trends.
Calm under pressure and capable of managing multiple tasks simultaneously.
Experience in paid social or influencer activation (Desirable).
Familiarity with automation, AI, or performance optimisation tools (Desirable).
Basic design or editing capability using tools such as Canva or Adobe Creative Cloud (Desirable).

Skills

Social media management
Digital marketing
Content delivery
Community engagement
Analytics tools
Scheduling tools
Listening tools
Client communication
Campaign reporting
Cross-functional team collaboration
Organisational skills
Time-management skills
Copywriting
Proofreading
Attention to detail
Data analysis
Communication
Creativity
Adaptability
Brand expression
Social media trends
Content formats
Algorithmic impact
Problem-solving
Paid social
Influencer activation
Automation tools
AI tools
Performance optimisation tools
Basic design
Basic editing
Canva
Adobe Creative Cloud

Location

London

Work Type

Full Time

Experience Level

4-6 years

Benefits

Competitive Reward & Pay
Career Growth & Development
Collaboration
Professional Development
Work-Life Balance
Community & Recognition
Family Support
Purpose & Belonging

About the Company

Gravity Global is the world’s most awarded marketing consultancy specialising in brands operating in complex markets.
Led by strategy, innovation, technology, data, and creativity, we create brand-and-demand marketing programmes that drive transformational growth for our clients.
With 14 wholly owned offices across the US, Europe and APAC, and our Global Talent Hubs in emerging markets, you can build a truly global career in a rapidly scaling organisation that’s shaping the future of marketing.
At Gravity Global, we believe our people are our greatest strength.
We’re a collective of creative thinkers, strategic storytellers, and data-driven innovators united by one mission – to deliver exceptional work that makes an impact.
We’re growing fast – across continents and disciplines – and we’re looking for passionate individuals who want to make a difference: for our clients, our teams, and the world around us.

Equal Opportunity

Gravity Global is an equal opportunities employer and we do not discriminate on the basis of sex, race, religion, age, sexuality, disability and other protected status as required by applicable law.
If your experience doesn't align perfectly with the job criteria, but you meet some of the criteria and are excited about the role and Gravity, please don't be put off applying! We would encourage you to apply for the role as you may be just the right person for this role or other roles.