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About the Role
The Pharmacy Consultant, Clinical Services, is responsible for building and maintaining relationships with customers and industry groups. This role provides consultation, coaching, training, and education to customers to drive adoption, utilization, and positive patient outcomes. The consultant will report to the Director of Clinical & Technical Services and collaborate with various internal teams.
Responsibilities
- Actively participate in national and regional meetings of professional and industry pharmacy organizations, communicating relevant issues, trends, and the future direction of the profession to appropriate members of the RedSail Technologies team.
- Serve as a liaison and point of contact for pharmacy organizations and industry meetings.
- Serve as a pharmacy and clinical services expert and articulate the company’s solutions, services, and program offerings to customers.
- Provide knowledge and expertise on pharmacy industry best practices, workflows, and service offerings.
- Provide demonstrations of solutions and workflow processes to customers and industry stakeholders.
- Provide RedSail’s software and product development teams with clinical input into the development and enhancement of features and functionality.
- Support continuous improvement efforts for both customers and internal teams.
- Lead customer coaching and consultative clinical calls.
- Provide mentoring and leadership for pharmacy-related interns and residency programs.
- Assist with training and development, both internally and externally.
- Identify opportunities for workflow and software utilization improvements and provide insights to customers.
- Serve as a source of industry and professional information and offer guidance, as requested, to the executive committee, product management teams, Sales, Account Management, and other internal teams.
- Serve as a communication resource when a peer-to-peer relationship is critical to customers.
- Maintain open communication regarding industry issues, news, and trends with peers across RedSail Technologies business units.
- Work closely with the Marketing and Sales departments to ensure appropriate communication with RedSail Technologies customers.
- Attend and participate in relevant industry events and conferences to provide sales support, identify market trends, and engage with existing customers.
- Serve as a clinical information resource, as applicable.
Requirements
- Graduate of an accredited college of pharmacy.
- Pharmacist license in good standing.
- Minimum of two years of applicable experience.
- Experience in both community/retail and long-term care pharmacy preferred.
- Strong business acumen and analytical skills.
- Ability to collaborate with customers and organizations at multiple levels.
- Leadership skills and the ability to manage projects across teams and departments.
- Strong problem-solving skills and sound judgment.
- Excellent oral and written communication and presentation skills.
- Ability to work independently and in a team setting.
- Ability to present ideas and information clearly and influence others.
- Advanced understanding of multiple pharmacy practice settings, including long-term care, retail/community, specialty, and others.
- Advanced understanding of pharmacy laws and regulations.
- Advanced knowledge of pharmacy workflows across practice settings.
- Advanced understanding of pharmacy business practices and ancillary business opportunities.
- Experience working with PioneerRx, BestRx, PrimeRx, and/or QS/1 software platforms.
- Intermediate knowledge of opportunities for engagement with pharmaceutical manufacturers as they relate to RedSail pharmacies.
- Uses independent judgment and discretion based on the employee’s experience in the position and knowledge of the products, equipment, and services.
- Uses sound judgment and demonstrates strong ethical work values.
- PC and various software applications.
- Moderate telephone usage while working with customers, prospects, and consultants.
- If new to RedSail, must develop a sound working knowledge of PioneerRx, BestRx, PrimeRx, and QS/1’s principal healthcare products, Network Services Program offerings, and major services within six months.
Skills
- Clinical Services
- Relationship Building
- Consultation
- Coaching
- Training
- Education
- Clinical Program Execution
- Business Acumen
- Analytical Skills
- Collaboration
- Leadership
- Project Management
- Problem-Solving
- Communication
- Presentation Skills
- Independent Work
- Teamwork
- Influencing
- Pharmacy Best Practices
- Pharmacy Workflows
- Software Demonstrations
- Clinical Input
- Continuous Improvement
- PioneerRx
- BestRx
- PrimeRx
- QS/1
Location
- Spartanburg, SC
- Irving, TX
- Shreveport, LA
- Oak Brook, IL
- Cranberry Township, PA
- Long Island, NY
Work Type
- Hybrid
Experience Level
- Minimum of two years of applicable experience
Education Level
- Graduate of an accredited college of pharmacy
- Pharmacist license in good standing
Salary/Compensations
- $135,000 - $140,000 annually
- Eligible for participation in a company incentive program
Benefits
- Paid time off
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with a 5% company match
- Fitness bonus
- Professional development opportunities
- Programs that support overall well-being
About the Company
- RedSail Technologies is a company focused on pharmacy solutions and services.