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About the Role
As a Client Services Coordinator, you will provide exemplary client service and support, acting as a liaison between patients, clients, and clinical staff. This role is crucial for our operations, ensuring smooth coordination within our healthcare services.
Responsibilities
- Works collaboratively with community PSW and Nurses, and assists with the scheduling and coordination of PSW and Nurse services
- Liaises with clients, staff, and community partners
- Acts as a problem solver for clients and responds to inquiries from LHIN and employees
- Reports client and staff concerns to Home Support Supervisor
- Liaises with OH representatives regarding client care
- Collects and entrees all pertinent client data into the computer system
- Provides lists, schedules, and performs other administrative duties to support the personal support worker and Nurse program
Requirements
- Minimum of 2 years experience working in an office setting
- Must be able to work weekends
- Ability to handle a high volume of calls while delivering exceptional customer service
- Proficient in Word, Outlook and ability to learn proprietary software
Skills
- Excellent written and verbal communication skills
- Additional language skills considered an asset
- Healthcare industry experience an asset
Location
- Toronto
Work Type
- Part Time
- On-site
Education Level
- Medical Office Admin Diploma or equivalent
Salary/Compensations
- CAD 19 - CAD 20 - hourly
About the Company
- Spectrum Health Care is one of Canada’s Best Managed companies.
- We are a committed member of a team of highly skilled healthcare professionals.
- Spectrum Health Care is thrilled to be named one of Canada’s Best Managed Companies. This award recognizes top companies across Canada for overall performance, sustained growth, strategy, capabilities and innovation, culture and commitment, and leadership.
Equal Opportunity
- In accordance with the Accessibility for Ontarians with Disabilities Act 2005, upon request, support will be provided for accommodations throughout the recruitment process.
- Spectrum Health Care is committed to fostering, cultivating and building a culture of diversity, equity and inclusion within our organization.
- We strive to attract, engage and develop a workforce that reflects the diverse communities that we serve and we know a diverse workforce is key to the growth and success of our organization.