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About the Role
As a Software Engineer III on the Media Delivery team, you will design, build, and operate highly reliable systems that stream video content to millions of Crunchyroll customers around the world. You will build fault-tolerant media replication and delivery across multi-cloud origins and global CDNs, driving maximized availability, resilience, performance, security, and efficiency through automation and deep observability.
Responsibilities
- Architect and operate scalable content replication systems and multi-origin storage to ensure playback resilience.
- Build multi-CDN delivery infrastructure to intelligently route global traffic based on performance, availability, and cost.
- Design fault-tolerant AWS and GCP cloud architectures that remove single points of failure in the delivery path.
- Develop high-volume networking solutions between cloud origins, CDNs, and playback services.
- Automate infrastructure provisioning, deployment, and recovery using Infrastructure as Code (IaC).
- Implement end-to-end observability (metrics, tracing, logging, SLOs, and alerts) to rapidly resolve playback issues.
- Harden platform security by proactively scanning for vulnerabilities and building secure-by-default infrastructure.
- Enhance reliability using automated health detection, failover, and self-healing mechanisms.
- Own full end-to-end service lifecycles, including design, deployment, on-call incident response, and continuous optimization.
- Troubleshoot complex production delivery issues across software, infrastructure, networks, and vendor partners.
- Collaborate with external CDN and cloud providers to optimize performance and resolve delivery bottlenecks.
- Participate in design reviews and code reviews to maintain high engineering standards for scale and maintainability.
Requirements
- 5+ years of experience building and operating large-scale distributed systems.
- Proficiency in TypeScript (or another modern language) for application services and infrastructure automation.
- Production experience with AWS cloud infrastructure (GCP experience is a plus).
- Hands-on experience with Infrastructure as Code (IaC) tools and best practices.
- Experience operating high-volume CDN architectures (e.g., Fastly, Akamai, Google Media CDN, Cloudflare).
- Solid understanding of networking fundamentals (DNS, HTTP, TLS, caching, load balancing, routing).
- Background in designing high-throughput, low-latency delivery architectures across regions and external networks.
- Experience with Datadog (or similar tools) configuring metrics, logs, traces, SLOs, and alerts.
- Knowledge of cloud and application security principles integrated throughout design and operations.
- Proven track record of diagnosing and fixing complex production incidents across software and vendors.
- Strong ownership mindset with willingness to participate in on-call rotations and incident response.
- Clear technical communication and effective collaboration skills across cross-functional engineering teams.
Skills
- TypeScript
- AWS
- GCP
- Infrastructure as Code (IaC)
- Fastly
- Akamai
- Google Media CDN
- Cloudflare
- DNS
- HTTP
- TLS
- Caching
- Load balancing
- Routing
- Datadog
- Cloud security
- Application security
Location
- San Francisco, CA
Work Type
- Hybrid
Experience Level
- 5+ years of experience
Salary/Compensations
- $169,000—$211,300 USD
Benefits
- Great compensation package including salary plus performance bonus earning potential
- Flexible time off policies
- Generous medical, dental, vision, STD, LTD, and life insurance
- Health Saving Account HSA program
- Health care and dependent care FSA
- 401(k) plan, with employer match
- Employer paid commuter benefit
- Support program for new parents
- Pet insurance
- Some offices are pet friendly
About the Company
- Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community.
- We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave.
- Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.
- Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.
Equal Opportunity
- Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.
- We are an equal opportunity employer and value diversity at Crunchyroll.
- Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.