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About the Role
Responsible for the investigation, evaluation, negotiation and disposal of all assigned, insured and claimant, auto property damage claims, including suits, pursuant to Regulation 64.
Responsibilities
- Initiate the relevant investigation upon receipt of new losses.
- Obtain statements from all parties involved.
- Make coverage and liability determinations based on appropriate investigation.
- Ensure proper evaluation, valuation of damages, and reserving of assigned claims.
- Review estimates and complete total loss valuations.
- Handle property damage related subrogation matters.
- Negotiate with insureds and claimants, or their legal representatives.
- Communicate with all clients to achieve optimal customer satisfaction while in compliance with Regulation 64.
- Document all activities on the claims notepad.
- Maintain a diary on all files.
- Adhere to HIC policy and procedures.
- Follow supervisory instruction.
Requirements
- Must be a New York State resident.
Skills
- Proficient in Regulation 64 and the Vehicle and Traffic Laws (VTL).
- Understand liability, comparative negligence and how to apply it.
- Strong negotiation skills.
- Proficient in handling auto property damage claims.
- Computer literacy.
Experience Level
- One-year experience investigating and negotiating comparative negligence auto property damage claims.