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About the Role
The Outside Sales & Design Consultant is a skilled salesperson providing exceptional service in custom designs and organizational solutions for homes. This role designs and sells custom spaces to customers in their homes by appointment, managing projects from consultation to installation and organizing. The position builds repeat clientele, receives customer referrals, and generates leads. This role serves as part of a Custom Space Outside Sales and Design team for their local market.
Responsibilities
- Meets or exceeds sales goals, conversions, and positive customer surveys by inspiring, designing, and confidently selling complete, functional, and aesthetically appealing solutions for all areas of a home
- Establishes trust, rapport, and understands customer needs to design and present projects and customized plans clearly and professionally
- Manages and maintains multiple, simultaneous customer projects with a high level of detail, accuracy, timely follow-up, and consistent communication
- Develops clientele and new leads through ongoing customer relationships, networking, and referrals
- Builds relationships within the local community by connecting with interior designers, home builders, realtors, and other industry professionals
- Arrives promptly to all scheduled appointments and work assignments, and attends installations as needed to ensure a positive customer experience and identify referral opportunities
- Maintains discretion related to all confidential/sensitive company and customer information
Requirements
- College degree preferred
- 2-5 years of outside sales experience preferred
- Custom spaces or closets experience preferred
- Self-starter who is organized, creative, solutions-oriented, and able to manage time, appointments, and projects efficiently in a white glove customer service space
- Knowledge of design principles and trends in custom spaces, interior design, fashion, and retail industries
- Professional appearance and demeanor, with the ability to communicate clearly and effectively at all levels both verbally and in writing
- Flexible and positive attitude, with the ability to prioritize high-value tasks and adapt quickly to shifting priorities
- Proficiency in Microsoft Outlook, Word, and Excel; Salesforce; AutoCad based design tools; and Windows-based systems, with strong overall technical skills
- Reliable transportation for customer appointments within a travel radius of up to 100 miles
- Must maintain valid automobile insurance and meet applicable state inspection standards
- Willingness to work a flexible schedule, including evenings, weekends, and additional hours as needed to meet customer and business demands
- Must be at least 18 years of age
Skills
- Sales
- Design
- Customer Service
- Project Management
- Clienteling
- Networking
- Community Outreach
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
- Salesforce
- AutoCad based design tools
- Windows-based systems
Location
- In-home consultation
Work Type
- Full-time
- Outside Sales
Experience Level
- 2-5 years of outside sales experience preferred
- Custom spaces or closets experience preferred
Education Level
- College degree preferred
Salary/Compensations
- $35,000 base draw
- Upwards of $120,000 in total take-home pay through uncapped commission
Benefits
- Comprehensive benefits package
- Health insurance
- 8-week paid training program
About the Company
- Established in 1978, The Container Store is the leading specialty retailer of storage and organization products in the United States.
- We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives.
- We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.
- The Container Store promotes a smoke-free, drug-free environment.
Equal Opportunity
- We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act