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About the Role
The Constructive Dialogue Institute (CDI) seeks an experienced, mission-driven Program Manager, Live Programs to own the delivery of complex partner engagements as training and educational programs scale. This role owns end-to-end delivery of assigned Live Programs engagements, focusing on complex, multi-session, multi-stakeholder work, and serves as the team’s partner-facing lead. Beyond delivery, the Program Manager leads continuous improvement of delivery systems and evolves how Live Programs measures impact, partnering with Research to align evaluation with CDI's theory of change and turning program data into insight. A passion for dialogue, depolarization, and civic culture-building is essential.
Responsibilities
- Own end-to-end delivery of assigned Live Programs engagements, with a focus on complex, multi-session, multi-stakeholder engagements.
- Independently plan and lead partner-facing meetings that go beyond logistics — kickoff, recurring check-ins, and debrief conversations — building trust with partner main points of contact (MPOCs) and representing CDI credibly.
- Serve as the primary liaison between CDI Educators and partners for assigned engagements — scheduling Educators and ensuring alignment with partner needs and CDI's program standards.
- Coordinate participant communications across the engagement lifecycle for assigned engagements, including scheduling, pre- and post-program information, and responses to inquiries.
- Lead continuous improvement of delivery and evaluation systems and processes across Airtable, HubSpot, and Asana — surfacing recurring issues and designing refinements the broader delivery team adopts.
- Lead the revision of Live Programs evaluation in partnership with the Research team to better align measurement with CDI's theory of change, and work with the Director of Live Programs and Research to design and implement evaluation processes for complex engagements.
- Lead analytics work for Live Programs evaluation — turning program data into insight that informs delivery, curriculum design, and partner outcomes.
- Collaborate with the Implementation, Partnerships, Education, and Culture Change teams to ensure successful delivery, especially on ICM and other cross-functional engagements.
- Support Educator training and release logistics for new and revised programs as the program menu expands.
Requirements
- 3+ years of program or project management experience, ideally within a learning and development or educational setting, including experience independently owning complex or multi-stakeholder projects.
- Bonus: Experience with measurement and evaluation, theory of change or other research-focused aspects of program management.
- Confident and credible in partner-facing settings, with demonstrated ability to lead external meetings, build trust with senior stakeholders, and represent an organization in relationship-defining conversations.
- Strong organizational and project management skills, with the ability to prioritize and manage multiple engagements and deadlines effectively.
- Strong process orientation with a track record of identifying opportunities to optimize workflows and improve efficiency across a team.
- Highly attentive to detail, ensuring consistency and quality in execution and stakeholder communication.
- Comfortable with data and evaluation — able to turn program data into insight, and interested in partnering with a research function to strengthen program measurement.
- Experience with survey or evaluation design is a plus.
- Exceptional communication and relationship-building skills.
- Ability to quickly learn and effectively use tools such as Google Suite, Zoom, HubSpot, Asana, and Airtable; direct experience with any of these is a plus.
- A commitment to the mission and values of the Constructive Dialogue Institute.
Skills
- Program Management
- Project Management
- Learning and Development
- Educational Program Management
- Stakeholder Management
- Meeting Facilitation
- Relationship Building
- Communication
- Organizational Skills
- Project Prioritization
- Deadline Management
- Process Improvement
- Workflow Optimization
- Attention to Detail
- Data Analysis
- Program Evaluation
- Measurement
- Theory of Change
- Survey Design
- Google Suite
- Zoom
- HubSpot
- Asana
- Airtable
Location
- Remote
- U.S.
Work Type
- Full-time
- Remote
Experience Level
- 3+ years of program or project management experience
Salary/Compensations
- $75,000 - $85,000
Benefits
- Unlimited PTO
- 13 company holidays
- Health, Vision & Dental plans
- 401(k) Match (100% match up to 3% of pay)
- Annual Professional Development budget
- Up to $500 reimbursed for home office equipment
- Up to $50/month reimbursed for home internet or cell phone expenses
About the Company
- The Constructive Dialogue Institute (CDI) is a non-partisan, non-profit dedicated to equipping the next generation of Americans with the skills to communicate and collaborate across lines of difference.
- We work with U.S. colleges and universities by providing co-curricular programming for students, professional development for faculty and staff, and strategic guidance to leadership.
- Our goal is to foster constructive dialogue at every level of the institution and to create the conditions for lasting organizational change.
- CDI was co-founded by psychologist Jonathan Haidt, the bestselling author of The Righteous Mind and The Anxious Generation.