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About the Role
The Janitorial Project Manager is accountable for the day-to-day operations of an assigned account, including hiring, training, disciplining, and terminating staff. This role involves building and maintaining client and employee relationships, coordinating support services, and solving problems to ensure effective account management and quality customer service.
Responsibilities
- Supervise the day-to-day janitorial operations of an assigned Customer Site.
- Manage a team of janitorial staff with scheduling, payroll, and training.
- Ensure the Client Site is provided with high-quality janitorial services.
- Build and maintain effective relationships with both customers and employees.
- Handle any escalated issues or situations appropriately.
- Assure that employee grievances are heard and resolved.
- Manage uniforms, equipment, supplies, and vehicles utilized at the account(s), maintaining appropriate inventories and meeting customer/company requirements.
- Take a proactive role in communicating with the Customer and meeting their needs; meet regularly, listen to issues, provide expertise and solutions, and ensure complete customer satisfaction.
- Enforce Allied Universal policies as outlined in the handbooks, handouts, and on the company portal.
- Maintain maintenance of weekly operating schedules and completion of payroll for assigned janitorial personnel.
- Provide after-hours emergency response as required.
Requirements
- Bi-lingual Spanish/English (read, write and speak).
- Excellent computer skills: Excel, Word, and PowerPoint.
- Communications skills verbal and written.
- Ability to work a flex schedule (different on-call times daily).
- Experience in the janitorial industry and/or the ability to be trained in the janitorial industry.
Skills
- Business management
- Operations management
- Supervisory experience
- Facilities management
- Client-focused service
- Union environment management
- Janitorial industry experience
- Computer proficiency (Excel, Word, PowerPoint)
- Verbal communication
- Written communication
Location
- Onsite
Work Type
- Full-time
Experience Level
- Minimum of 2 years management experience
- 6-months of experience of business management/operations/supervisory experience in facilities or client focused sites (Preferred but not required)
- Management experience, specifically for a union environment (Preferred but not required)
- Minimum of 2 years cleaning experience (Preferred but not required)
Salary/Compensations
- $105,000 / Year
About the Company
- Allied Universal® Facility Management and Janitorial Services is committed to delivering exceptional cleaning, landscaping, and restoration services for commercial facilities.
- We offer steady, reliable work in janitorial management, full-time and part-time janitorial roles, maintenance, landscaping, and metal restoration.
- Join us and grow with a leader in the industry!
Equal Opportunity
- Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.