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About the Role
The Assistant Director of Food & Beverage plays a pivotal leadership role as the head of division and is a key member of the hotel's dynamic and diverse planning committee. This position is integral to delivering an exceptional experience in Orafo, our all-day dining restaurant, In-Room Dining, and Private Bar. This role is accountable for overseeing all existing and upcoming F&B concepts, ensuring their success through strong operational execution, team development, and a commitment to long-term growth and profitability.
Responsibilities
- Provide strategic leadership and support across all F&B operations including culinary.
- Ensure exceptional service and food quality standards for all guests.
- Manage and mentor Culinary, F&B managers leaders and teams, fostering a culture of continuous improvement and professional development.
- Support in the development and execution of the annual budget, while maintaining effective labor and expense controls.
- Partner with cross-functional leaders to implement initiatives that enhance the guest experience and align with brand standards.
- Actively participate in planning and decision-making processes as part of the Hotel’s Planning Committee leadership team.
- Uphold the brand’s vision and values in all aspects of the operation, while innovating to meet evolving guest expectations.
- Coordinate the selection, training, development, and evaluation of employees and managers in the Food & Beverage Division through effective management and leadership to ensure that established cultural and core standards are met, long-range strategic planning for outlet operation.
- Be visible in the operation, recognize and maintain relationships with regular guests as well as cultivate relationships with new patrons through effective marketing and personal relationships.
- Work closely with the General Manager and Planning Committee to design an effective menu, wine lists, and amenity options while ensuring excellent product quality at a fair price.
- Communicate with employees and managers to ensure operational needs are met as well as attend regular operational meetings to ensure effective coordination and cooperation between departments.
- Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
- Work harmoniously and professionally with co-workers and supervisors.
Requirements
- Two to five years’ experience with diversity of Operations management positions.
Skills
- Culinary
- F&B operations
- Budget management
- Team development
- Guest experience enhancement
- Brand standards alignment
- Menu design
- Wine list development
- Employee training and evaluation
- Marketing
- Personal relationships
Location
- San Francisco
Work Type
- Full-time
Experience Level
- Assistant Director
Education Level
- College degree preferably specializing in hotel/restaurant management or business administration, or equivalent experience is preferred.
Salary/Compensations
- $125-$130K
Benefits
- Medical
- Dental
- Vision
- 401(k) Retirement Plan
- Complimentary Accommodation at other Four Seasons Hotels and Resorts
- Complimentary Employee Meals
- Seasonal “Task Force” opportunities
- Paid holidays
- Vacation
- Sick days
- Culinary, retail and wellness experiences at special rates
About the Company
- Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.
- Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.
- We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
- At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.
- Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.
- It comes from our belief that life is richer when we truly connect to the people and the world around us.
- A sky-high urban retreat reimagined with panoramic bay view. Introducing our second Four Seasons Hotel in San Francisco, rising above downtown at 345 California Center.
- Enjoy unparalleled views from the top 11 floors of this 48-storey landmark providing breathtaking panoramas of the city and the bay.
- Discover this new Four Seasons experience – steps from Union Square, the Ferry Building and Fisherman’s Wharf, home to Pier 39.
- Four Seasons Hotel San Francisco at Embarcadero is known for high touch personalization.
- Our work environment pairs a strong commitment to excellent service and authentic experiences with an emphasis on creativity, innovation, and strong personalization.
- We pride ourselves on the service we deliver and that all begins with the dedication of our employees who embrace the meaning behind the Golden Rule.
- Guests are pampered with a customized approach, ensuring that each experience is unique and unforgettable.
- Our goal is to attract only the most positive and passionate talent, those who are able to provide intuitive service, with a warm and friendly smile.
- We encourage our team to strive for personal and professional greatness and are always empowered to do what is right.
Equal Opportunity
- Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
- To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf
- Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
- To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal