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About the Role
This role is essential to maintaining the stability, security, and availability of GovCloud database environments that support Epicor customers. The Principal Database Administrator designs, implements, and supports databases to meet business requirements, develops database strategies, and ensures robust system monitoring. You will play a key role in advising management, mentoring team members, and driving best practices for database management.
Responsibilities
- Advise management on database concepts and functional capabilities, translating data models or user specifications into designs that comply with standards, guidelines, procedures, and processes.
- Install, configure, and maintain database management system product software on database and application servers.
- Design, implement, and maintain complex databases, including access methods, access time, device allocation, validation checks, organization, protection, and security.
- Apply telemetry and observability practices to interpret database metrics, and other operational signals using Datadog or comparable monitoring tools; identify patterns, anomalies, and potential root causes to improve database reliability and performance.
- Deliver formal and informal training, mentorship, and support to other Database Admins.
- Recommend and implement best practices, keeping up with external trends to incorporate into products and processes.
- Lead and manage database projects, ensuring deadlines are met and schedules are maintained.
Requirements
- 8+ years’ applicable experience and demonstrated success/knowledge, including 3+ years of specialized or industry experience.
- Ability to propose and implement new ideas, lead a team to meet deadlines, and manage schedules effectively.
- Excellent written and oral communication skills, with the ability to mentor others.
- Analytical thinking and creative problem-solving skills.
- Recognized as a thought leader and change agent.
- Expertise in running Microsoft Access queries and updates, with broad database management experience.
- Applicants must be authorized to work in the United States without Epicor sponsorship.
- Candidates must be U.S. persons as defined by applicable law or otherwise eligible to obtain any required U.S. government authorization to access such information.
Skills
- Database management
- Microsoft Access queries and updates
- Datadog or comparable monitoring tools
- Leadership
- Analytical thinking
- Creative problem-solving
- Communication skills
Location
- United States
Work Type
- Hybrid
Experience Level
- Principal
- 8+ years
Education Level
- Bachelor of Science degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.
Benefits
- Comprehensive health and wellness benefits
- Opportunities for mentorship, continuing education, and focused career goal setting
- Free LinkedIn Learning licenses
- Mentoring Program
- Geographically specific programs to balance the cost of education
- Inclusive, global workplace
- Policies built on mutual trust and support
- Comprehensive support for international relocations and permanent residency processes
About the Company
- At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We’re Proactive, Proud, Partners. Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.
Equal Opportunity
- Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless. We are an equal-opportunity employer.