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About the Role

The UK Airprox Board (UKAB) is an independent body responsible for investigating and assessing Airprox incidents in UK airspace to improve aviation safety by identifying causes and issuing safety recommendations. The Office Manager will oversee administrative personnel, manage ancillary functions, and ensure efficient office support.

Responsibilities

Ensure efficient and effective office support to Director UKAB and the team of specialist UKAB Inspectors
Act as Line Manager for UKAB administrative staff
Oversee the compilation, finalisation, distribution and publication/uploading of UKAB Reports and associated functions, outputs and material
Ensure that preparations and products for Board meetings are completed in a timely manner
Develop expertise with regard to the routine administrative tasks supporting the UKAB
Proof-reading of all published documents
Train, appraise, coach/mentor and develop individual administration team members, arranging courses as necessary
Assist the Director in any administration team recruitment activity
Ensure efficient and effective management of the UKAB office supplies and equipment
Maintain the technical library and maintain an efficient electronic filing system
Manage the Induction of all new colleagues to the UKAB
Budget and finance management
Health & Safety and IT/office equipment coordinator & custodian

Requirements

Good written and oral English communication skills
Ability to communicate with external bodies and the public
Good telephone manner
Excellent standard of numeracy and literacy
Ability to lead and work within a small specialist team, in a multi-disciplined environment
Dependable, reliable and willing to work outside immediate specialisation and nominal office hours
Ability to assess the need for change in own functional area and look for potential to make further efficiencies
Flexible in adapting to changes in UKAB operating processes and procedures
Understands modern IT methodologies and networking concepts
Able to embrace new electronic ways of working and to assist others to adapt to change
Demonstrates flexible and efficient time management in order to achieve results
Able to motivate staff to meet delivery timelines
High degree of tact, diplomacy and confidentiality when dealing with members of the public over complex and sensitive issues
High degree of tact, diplomacy and confidentiality when dealing with managers at the highest levels of civilian and military authorities
Apply innovative thinking in order to overcome problems and drive efficiencies through critical challenge to normal working practices
Excellent knowledge of general office administration processes and procedures
Good organisational skills
Knowledge of, and experience with, standard office software applications
Demonstrates an aptitude for IT/Web-based working
Must undergo National Security Vetting and achieve the appropriate level of clearance (SC)
Must have a reasonable period of residency in the UK for vetting (5 years)

Skills

Staff managerial experience
Staff training experience
Microsoft 365 (Word, Excel, PowerPoint, Outlook, Teams etc)
Microsoft SharePoint
Budget management
Procurement

Location

RAF Northolt, Ruislip
Hybrid

Work Type

Full Time Contract
9 to 12 Months
Hybrid expectation of 2 days per week on site

Experience Level

SC Security Clearance required

Salary/Compensations

£31,300 - £35,000

Benefits

Explore What We Offer section on our careers website to find out about our benefits and how we support work-life balance

About the Company

We are the UK's aviation and aerospace regulator and recognised as a world leader in its field.
Our activities are diverse, enabling the aviation industry to meet the highest safety standards, and we pride ourselves on our ability to adapt to the constantly evolving aviation environment.
The CAA values high ethical standards and personal integrity among employees.
The CAA will be relocating from Aviation House (Our Gatwick Office) to new premises in a few years’ time.
Our move is driven by strategic, operational and environmental considerations.
We will be moving to a new local home, up to a 15-mile radius of Aviation House, to minimise disruption for our valued colleagues and customers.
We are now working with colleagues and visitors to understand what we need in our new office, before we start our property search.
We will sell Aviation House and land, vacate the site and move to new premises, but we do not expect to move before 2028.
There are no planned changes to the arrangements for the Northolt office in the next 5 years.

Equal Opportunity

We are committed to building a diverse and inclusive workforce and welcome applications from all backgrounds.
As a Disability Confident employer, candidates who meet the minimum requirements will be guaranteed an interview.
Find out more about the Disability Confident Scheme.
If you require any adjustments during the recruitment process, please let us know.
We recognise that many of our candidates find Artificial Intelligence to be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience.
Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be rejected on that basis.