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About the Role
Carrier Marine & Offshore Systems is seeking a Service Sales Account Manager for its Marine service team in Syracuse, New York. This role focuses on providing air conditioning products and systems to various marine and offshore clients, including cruise vessels, commercial vessels, offshore drilling platforms, and oil tankers.
Responsibilities
- Maintain a network of end customers.
- Build long-term customer relationships through active engagement and collaboration with internal and external parties.
- Prepare and submit service contracts for new and existing customers for approval.
- Identify and address customer complaints and bottlenecks.
- Prepare proactive and reactive quotations.
- Conduct onboard research to identify efficiency improvements and provide customer advice.
- Follow, detect, and analyze market developments and customer needs to identify opportunities for service product development.
- Translate sales opportunities into promotional activities and develop strategies for execution.
- Provide information and negotiate contract terms and sales conditions.
- Account for all projects.
- Implement high-level control systems and chiller plant retrofits in collaboration with relevant teams.
- Evaluate commercial effects of sales plans and propose improvements.
- Regularly visit key and potential accounts.
- Prepare monthly sales forecasts.
- Create reports and provide management information.
- Offer advice and information to management regarding policy matters.
- Identify and advise on improvements for departmental work processes.
- Lead or participate in relevant projects and contribute to implementation.
Requirements
- High school diploma or GED.
- 5 years of Commercial HVAC service industry experience.
- Willingness and ability to travel up to 40% domestically and internationally.
Skills
- Commercial skills
- Good oral communication skills
- Financial insight
Location
- Syracuse, NY
- Florida
- Washington
- New Jersey
- California
Work Type
- Full-time
Experience Level
- 5 years of Commercial HVAC service industry experience
- 5 years of experience in maritime HVAC industry
Education Level
- High school diploma or GED
- Bachelor’s degree
Salary/Compensations
- $96,000.00 - $192,000.00 annually
Benefits
- Health Care Benefits: Medical, Dental, Vision; Wellness incentives
- Retirement Benefits
- Time off and Leave: Paid vacation days (up to 15), paid sick days (up to 5), paid personal leave (up to 5), paid holidays (up to 13), birth and adoption leave, parental leave, family and medical leave, bereavement leave, jury duty leave, military leave, purchased vacation
- Disability: Short-term and long-term disability
- Life Insurance and Accidental Death and Dismemberment
- Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
- Tuition Assistance
About the Company
- Carrier Global Corporation is a global leader in intelligent climate and energy solutions, committed to creating innovations that bring comfort, safety, and sustainability to life.
- Carrier improves lives, empowers critical industries, and ensures the safe transport of goods through advancements in climate solutions.
- Founded on the invention of modern air conditioning in 1902, Carrier leads with a purpose to enhance lives and the shared world.
- The company's success is driven by a world-class, inclusive workforce focused on the customer.
Equal Opportunity
- Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class.
- Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.