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About the Role
The Cleaning Associate-Room Attendant is an essential member of the hotel’s Cleaning Team, responsible for ensuring every space is impeccably clean, comfortable, and welcoming to shape the guest experience. This role requires professionalism, consistency, and attention to detail to create the world’s cleanest commercial properties.
Responsibilities
- Clean and refresh guest rooms, bathrooms, hallways, and public areas to the hotel’s highest cleanliness standards.
- Replenish linens, guest amenities, and supplies with accuracy and care.
- Inspect rooms thoroughly to ensure they meet cleanliness, presentation, and quality standards.
- Maintain organized, tidy, and discreet service and storage areas.
- Respond to guest requests with respectful communication, courtesy, and a genuine service-first attitude.
- Demonstrate consistent professionalism through polished appearance and positive customer interactions.
- Report maintenance issues, safety hazards, or security concerns promptly.
- Safely operate, store, and maintain housekeeping carts, tools, and cleaning equipment.
- Comply with all workplace health, safety, sanitation, and hygiene standards in accordance with Canadian regulations.
Requirements
- Previous housekeeping or hotel experience is an asset, though not required.
- Comfortable using smartphones and mobile applications for tasks and reporting.
- Able to successfully complete a background/security check in good standing.
- Respectful communication style.
- Strong sense of pride in your work and commitment to quality and cleanliness.
- High school diploma or equivalent.
- Additional training in hospitality, housekeeping operations, or customer service is considered an advantage.
Skills
- Attention to detail
- Professionalism
- Consistency
- Communication
- Customer service
- Problem-solving
- Decision-making
Location
- Onsite
Work Type
- Full-time
- Variable shifts
Experience Level
- Entry-level
Education Level
- High school diploma or equivalent
Salary/Compensations
- Competitive wage
Benefits
- Health and dental benefits
- Opportunities for career growth and advancement
About the Company
- Impact is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
Equal Opportunity
- Impact is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
- If contacted for an employment opportunity, please advise Human Resources if you require accommodation.