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About the Role
Be part of what makes us different. You’ll play a key part in supporting our store teams by creating a welcoming, organized, and people-focused experience behind the scenes. Through strong communication, attention to detail, and a commitment to service, you’ll help ensure our teams have the support they need to deliver an exceptional fresh shopping experience every day.
Responsibilities
- Deliver outstanding internal customer service while supporting Farm Boy’s vision of the best fresh shopping experience.
- Partner with store leadership and key stakeholders to support strategies that drive business goals and operational success.
- Foster a culture of trust and engagement by supporting open communication, celebrating successes, and sharing team goals.
- Serve as a point of contact for store team members by responding to employment-related inquiries, including pay, benefits, and policy or guideline clarification.
- Support new hire administration by coordinating orientations, preparing onboarding packages, and assisting with benefit enrollment documentation.
- Provide administrative support for ADP processes, including data entry, timecard corrections, system reporting, absence management, and system auditing.
- Assist with store staffing activities by greeting candidates, scheduling interviews, and supporting candidate screening processes.
- Support day-to-day store administration, including uniform inventory, filing, invoice processing, locker and name tag administration, and communicating scheduling updates.
- Assist with Health & Safety program administration by preparing and posting SOPs and sweep logs, and maintaining training compliance documentation.
- Ensure the accurate and timely administration of employee benefits, WSIB programs, training compliance tracking, office inventory systems, and employee records.
- Take on additional responsibilities on a periodic basis to support overall store success.
Requirements
- A genuine passion for delivering engaging and exceptional customer service.
- Completion of a post-secondary program with an emphasis in Office Administration, plus a minimum of one year of progressive experience in a similar role, or an equivalent combination of education and experience.
- Level A First Aid and Basic CPR certification, or a commitment to complete within six months.
- A high level of accuracy, organization, and pride in delivering quality work with strong attention to detail.
- Excellent interpersonal and communication skills, with a genuine passion for supporting and engaging team members.
- Proven ability to handle confidential information with discretion, professionalism, and sensitivity.
- Thrive in a fast-paced setting that that involves multiple deadlines, extended periods of sitting, repetitive movement or tasks, frequent computer use that may cause eye strain, and working amid open-office noise and interruptions.
- Flexibility to work a dynamic schedule including evenings, weekends, and holidays.
Skills
- ADP systems
- Payroll-related statutory legislation
- French language skills
Location
- Leslieville
Work Type
- Full-time
Experience Level
- Minimum of one year of progressive experience in a similar role
Education Level
- Post-secondary program with an emphasis in Office Administration
Benefits
- Comprehensive benefit program and coverage that varies by position.
- Healthcare
- Dental care
- Disability coverage
- Life insurance
- Registered retirement savings program
- A 10% discount on in-store purchases.
- On-the-job training
- Prioritization of internal promotions
- Opportunity to support local neighbourhoods through our community programs.
About the Company
- If you’re looking for more, you’ve come to the right place.
- From the moment we opened our doors in 1981, we knew we wanted to be different. The people who work here are special, and that’s what makes us special.
- Our team members uphold the standards we set long ago by making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets opportunity.
- At Farm Boy, we believe in supporting our Team Members throughout their careers. From the head office to the individual store, we’re proud to stand out in the market as a workplace that offers:
- Farm Boy takes pride in growing a team that represents the best in the business. Join us for the career you’re craving!
Equal Opportunity
- We are committed to building a diverse and inclusive workplace. We encourage individuals from all backgrounds, identities, and experiences to apply—including those with non-traditional career paths.
- We strive to create an environment where everyone feels valued, respected, and supported. Accommodations are available upon request for employees and applicants who may require them.
- We do not use AI to assist in the recruitment process and this job posting is for an existing vacancy.