Senior Workers' Compensation Claims Specialist (hybrid)
Utica National Insurance Group · Charlotte, NC, US
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About the Role
Handle serious and complex claims primarily in New York jurisdictions, requiring communication with insureds, attorneys, and other parties. Utilize technical claims knowledge and decision-making skills to settle claims within assigned authority.
Responsibilities
- Perform all duties and responsibilities as outlined for Claims Specialist.
- Investigate and handle primarily New York Workers' Compensation claims of a complex and serious nature, and other jurisdictions as needed.
- Perform special claims investigation and handle matters requiring broad technical claims knowledge.
- Operate on an independent basis with little supervision.
- Settle claims within assigned authority.
- Engage in numerous contacts with attorneys concerning serious claim matters.
- Review court decisions, law and coverage interpretations.
- Assume duties of the Claims Supervisor in the Supervisor's absence.
Requirements
- 4-year degree in business administration or equivalent experience.
- Minimum of 1-2 years as Claims Specialist or 3-4 years adjusting experience.
- Lost time experience required.
- Experience with NY jurisdictions preferred.
- Required to obtain licenses as an adjuster in assigned states.
- Maintain licenses throughout employment.
Skills
- Customer service experience
- Investigative skills
- Detail orientation
- Technical claims knowledge
- Decision making skills
Location
- New Hartford, NY
- Woodbury, Long Island, NY
- Charlotte, NC
Work Type
- Hybrid
- Full-time
- Salaried
- Exempt
Experience Level
- 1-2 years as Claims Specialist
- 3-4 years adjusting experience
Education Level
- 4-year degree in business administration
- Equivalent experience
Salary/Compensations
- $71,000-$95,000
Benefits
- Medical and Prescription Drug Benefit
- Dental Benefit
- Vision Benefit
- Life Insurance and Disability Benefits
- 401(k) Profit Sharing and Investment Plan
- Health Savings Account (HSA)
- Flexible Spending Accounts
- Tuition Assistance, Training, and Professional Designations
- Company-Paid Family Leave
- Adoption/Surrogacy Assistance Benefit
- Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance
- Student Loan Refinancing Services
- Care.com Membership with Back-up Care, Senior Solutions
- Business Travel Accident Insurance
- Matching Gifts program
- Paid Volunteer Day
- Employee Referral Award Program
- Wellness programs
About the Company
- Utica National Insurance Group has 1,400 employees countrywide.
- The company's corporate promise is to make people feel secure, appreciated, and respected.
- Utica National Insurance Group is an 'A' rated $2.0B award-winning, nationally recognized property & casualty insurance carrier.
- Operating along the Eastern half of the United States, based in our Home Office in Central New York, with Regional Office locations including NYC, Dallas and Charlotte.
Equal Opportunity
- Utica National is an Equal Opportunity Employer.