Intake Coordinator - Remote - 12 pm to 8 pm EST - 18 months
Lifemark Health Group · AB, CA
7 hours agoImpress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Intake Coordinator - Remote - 12 pm to 8 pm EST - 18 months role.
Rezi rewrites your resume against Lifemark Health Group's job description. Free.
Tailor your resume to this Intake Coordinator - Remote - 12 pm to 8 pm EST - 18 months role.
Rezi rewrites your resume against Lifemark Health Group's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Intake Coordinator - Remote - 12 pm to 8 pm EST - 18 months posting at Lifemark Health Group — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Intake Coordinator - Remote - 12 pm to 8 pm EST - 18 months posting at Lifemark Health Group — free, in seconds.
About the Role
The Intake Coordinator is the initial point of contact for clients and acts as a resource for key customers. This role is integral to providing early treatment intervention and access for patients requiring quality treatment services. The ability to interact professionally and confidentially in a fast-paced environment is crucial. The ideal individual has the capacity to work well under tight timelines while remaining flexible, proactive, resourceful, and efficient. Expert level written, verbal communication, and interpersonal skills are required, as well as strong decision-making ability and attention to detail. This person must be exceptionally well organized, flexible, and enjoy supporting a variety of key customers.
Responsibilities
- Act as the initial point of contact for client companies
- Accept and record new referrals within the client intake system
- Verify information and coordinate assessment times with the network of clinics
- Call clients & clinics and book appointments via the internal booking system
- Input and update referral data and treatment plan statuses in the database
- Provide support and assistance with monthly referral tracking reports and quarterly outcome reports
Requirements
- 2+ years of previous customer service/administrative experience
- Advanced written and verbal communication skills with strict attention to detail
- Strong interpersonal skills to maintain customer relationships with client companies and patients
- Ability to prioritize under pressure
- Strong computer skills, specifically in MS Word, Excel and aptitude for database software
- Exceptional organizational skills
- Ability to work independently
- Ability to take initiative
- Strong work ethic
Skills
- Written communication
- Verbal communication
- Interpersonal skills
- Decision making
- Attention to detail
- Organization
- Flexibility
- Proactiveness
- Resourcefulness
- Efficiency
- MS Word
- MS Excel
- Database software aptitude
Location
- Remote-based office anywhere within Canada
Work Type
- Temporary Contract
- Full Time
Experience Level
- 2+ years
Education Level
- Post-Secondary education is an asset
About the Company
- Lifemark welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Lifemark promotes equal employment opportunities for all job applicants, including those self-identifying as a member of the following groups: Indigenous peoples, Newcomers to Canada, and Visible minorities.
Equal Opportunity
- Lifemark welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
- Lifemark promotes equal employment opportunities for all job applicants, including those self-identifying as a member of the following groups: Indigenous peoples, Newcomers to Canada, and Visible minorities.