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About the Role

Partner with K-12 districts to help educators reclaim time, personalize instruction, and model responsible AI use. Operate in a one-to-many model, designing scalable programs, content, and training infrastructure for high-volume district success.

Responsibilities

Guide a portfolio of districts through onboarding, activation, and early wins via digital-first and one-to-many engagement.
Design and deliver the K-12 enablement strategy end to end: onboarding cohorts, live and on-demand webinars, office hours, and lifecycle communications focused on value realization.
Guide district IT and admin teams through the technical foundation for launch (SSO, provisioning setup, workspace configuration), turning learnings into self-serve setup guides that scale across the portfolio.
Help districts establish the right governance posture from day one — data retention, audit logging, admin controls, and student data privacy (FERPA, COPPA) — so IT leaders and administrators trust the deployment before a single teacher logs in.
Build and launch scalable, teacher-facing assets (use case libraries, lesson-aligned prompt guides, video walkthroughs, quick-start kits).
Develop and run a Train-the-Trainer program for district instructional coaches, tech integration specialists, and teacher-leaders, building internal expertise without ongoing dependence on Anthropic.
Monitor activation and adoption signals across the portfolio, identify at-risk or stalled districts, and deploy targeted interventions.
Capture and synthesize educator feedback, surfacing use cases, friction points, and feature requests to Product and the Claude for Teachers team.
Partner with Marketing and Sales on district success stories, reference accounts, and community programs.
Establish the repeatable playbooks, templates, and health metrics that define 'great' scaled K-12 customer success at Anthropic.

Requirements

Understand the AI-in-education landscape.
Demonstrate strong executive presence to drive district-level deployments.
SSO technical knowledge is a nice-to-have, not required.

Skills

Customer success
Learning design
AI
EdTech
Technical foundation for launch
Data retention
Audit logging
Admin controls
Student data privacy
FERPA
COPPA
Train-the-Trainer program
Instructional coaches
Tech integration specialists
Teacher-leaders
Marketing
Sales
Community programs

Location

Remote

Work Type

Full-time
Contract

Experience Level

Not specified

Education Level

Not specified

Salary/Compensations

USD 170 - USD 170 - hourly

Benefits

Not specified

About the Company

Employer.com is part of a family of incredible brands alongside Flawless Recruit and Recruiter.com.
Together, we provide talent acquisition services to fit the unique hiring challenges of our clients; whether building recruiting processes, attracting top talent, or payrolling contractors, we can help.

Equal Opportunity

All your information will be kept confidential according to EEO guidelines.