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About the Role
The Supervisor, Commerce will work as a member of a cross-functional team with ownership of commerce direct digital investment and activation. They are responsible for building and maintaining an effective and productive relationship with the client, supporting the creation, optimization, and execution of client commerce initiatives. This position is strategic and tactical, requiring detailed commerce knowledge for actionable insights and recommendations, assisting in driving strategic success and developing innovative strategies to meet client objectives.
Responsibilities
- Tracks and leads development of marketplace commerce direct digital investment program successes and failures (Amazon, Walmart, Target, Criteo, Instacart, Kroger, etc.) off-site/on-site display
- Lead strategy and planning process as well as activation of e-retail direct digital investment programs
- Monitors performance to leverage learnings for future strategic recommendations
- Interfaces with other team members to share ideas, communicate service offerings, and identify and deliver new solutions for clients
- Identifies key client opportunities, potential risks, and other key nuances affecting business health
- Works with Director and AD to ensure client deliverables for quality and that recommendations and work product are sound and viable
- Creates digital account strategies and plans for each client
- Provides excellent communication via phone, emails, and direct contact
- Effectively creates and delivers client presentations and provides thought leadership
- Commands data analysis of key metrics to identify, recommend, and implement changes for increasing client program performance
- Responsible for client billing and coordinating AR and AP with finance
- Meets specified deadlines
- Embraces and encourages a culture based on teamwork, collaboration, and intellectual curiosity
- Adopts stated account management standards and program management best practices
- Assists in training, mentoring, and developing team members
- Assists in the development and documentation of best practices for improving operational efficiencies
Requirements
- Bachelor’s degree or higher in marketing, advertising, business or equivalent
- 3+ years of media management experience with an emphasis on direct digital investment
- 1-2+ years of experience managing direct digital investment campaigns with strong understanding of the retail media landscape preferred
- Strong cross-media planning background; digital planning capability, including retail or Amazon, is highly desired
- Experience with DCM, Epsilon, and others required
- Experience with Media Ocean is a plus
- Deep knowledge of key retailers, their ecosystems, and go-to-market strategies
- Experience in Consumer Package Goods industry (CPG) preferred
- Past experience working on a pitch team is a plus, however prior experience working in a business development function is not required
- Knowledge and use of industry tools, and ability to learn and utilize Publicis Groupe proprietary tools
- High cultural awareness and sensitivity
- Comfortable navigating up, across, and diagonally; capable of voicing a strong POV with senior audiences
- Excellent project-management skills; able to manage multiple projects & people
- Skilled writer capable of drafting pitch-ready communication
- High versatility and agility to work on projects across industries, markets, and agencies
- Entrepreneurial spirit and high self-motivation
Skills
- Commerce direct digital investment
- Client relationship management
- E-retail direct digital investment programs
- Performance monitoring
- Data analysis
- Client presentations
- Thought leadership
- Project management
- Writing
- Versatility
- Agility
Experience Level
- 3+ years of media management experience
- 1-2+ years of experience managing direct digital investment campaigns
Education Level
- Bachelor’s degree or higher in marketing, advertising, business or equivalent
Salary/Compensations
- USD $81,225.00 - USD $129,987.00/Annually
Benefits
- Medical coverage
- Dental
- Vision
- Disability
- 401K
- Parental and family care leave
- Family forming assistance
- Tuition reimbursement
- Flexible time off
About the Company
- Publicis Media UNIT3C is a social marketing and dynamic content center of excellence, specializing in connecting brands to consumers in real-time, social environments.
- Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger.
- We honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization.
- We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.
Equal Opportunity
- All your information will be kept confidential according to EEO guidelines.