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About the Role
Amazon's Cross Channel Marketing team (XCM) is seeking an Infrastructure Manager to own the systems behind our content platforms, serving marketing, campaign, creative, design, and production. This includes a dedicated AWS environment supporting petabyte-scale storage, high-performance shared filespace, and the compute and automation that keep it running. This role administers these systems, automates their operation, and extends them to support new integrations.
Responsibilities
- Manages the AWS environment behind content platforms and evolves it as new workloads and integrations arrive.
- Designs storage tiering and lifecycle policy across petabyte-scale content and multiple systems.
- Owns high-performance shared storage, backup, and archive across creative production and digital asset management.
- Automates administration of systems to ensure scalability without adding manual work.
- Maintains identity, access, and security compliance across the third-party platform estate, including single sign-on, credential lifecycle, and platform security review.
- Establishes and maintains operational standards for systems, covering ownership records, monitoring, alerting, and support processes.
- Builds and secures the infrastructure new integrations run on, including credential storage and access paths for AI and third-party services.
- Represents content platform systems to other XCM technology teams, partners across Amazon, and third-party providers.
Requirements
- 4+ years of site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration experience.
- Experience using AWS services.
- Experience in any of the following: Python, Java, Perl, PHP, Ruby, Bash, Shell or equivalent.
- Bachelor's degree in Systems Engineering, Computer Science, or related field or relevant work experience.
- Experience implementing repeatable processes and driving automation or standardization.
- Experience directly working with cloud hosting technologies (AWS, Azure, etc.).
- Direct ownership over live production cloud environment, including storage at scale, lifecycle, and compute.
- Experience supporting creative, marketing or media teams and their system needs.
- Experience and understanding of the workflow within a marketing, production, or creative department or company.
- Experience with multimedia content creation, or experience implementing a cloud-based technology solution.
- Experience with owning SSO across platforms including federated identity, SAML or OIDC integrations and certificate rotation.
- Experience with high-performance shared storage for media production, such as LucidLink, Qumulo, or Isilon.
- Familiarity with how creative and post-production work moves through storage, from active editing through delivery, trafficking, and long term archive.
- Experience with secrets management and secure credential exchange between systems, including AI and model API access.
Skills
- AWS
- Python
- Java
- Perl
- PHP
- Ruby
- Bash
- Shell
- Cloud hosting technologies
- SSO
- Federated identity
- SAML
- OIDC integrations
- Certificate rotation
- High-performance shared storage
- Secrets management
- AI
Location
- USA, CA, Santa Monica
- USA, NY, New York
- USA, WA, Seattle
Work Type
- Onsite
Experience Level
- 4+ years
Education Level
- Bachelor's degree or relevant work experience
Salary/Compensations
- 126,300.00 - 170,000.00 USD annually (Santa Monica)
- 114,900.00 - 185,000.00 USD annually (New York)
- 104,500.00 - 160,000.00 USD annually (Seattle)
Benefits
- Sign-on payments
- Restricted stock units (RSUs)
- Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
- 401(k) matching
- Paid time off
- Parental leave
About the Company
- Amazon's Cross Channel Marketing team (XCM) is seeking an Infrastructure Manager.
- Find out more about XCM here: https://www.amazon.jobs/content/en/teams/international-stores/xcm
- Amazon is an equal opportunity employer.
- Our inclusive culture empowers Amazonians to deliver the best results for our customers.
Equal Opportunity
- Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
- Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
- If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.