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About the Role
The Associate Pension Administrator will work within a team that provides quality client-focused administrative services for our Corporate clients. At TELUS Health, we bring clarity to plan options and simplify communications between members, administrators, and our clients. As an analyst, you’ll play a critical role in administering group annuity plans and providing administration support. In this role, you'll help thousands of plan members understand and access their hard-earned retirement and benefits—work that directly impacts their financial security and peace of mind.
Responsibilities
- Efficiently and accurately, process and manage a variety of transactional activities, including but not limited to member data updates and processing benefit calculations and payments
- Respond to general queries from our client, members and team
- Assist with day-to-day requests and instructions received
- Identify, research and resolve data discrepancies
- Develop and maintain checklists and procedures
- Take direction from, and support senior team members
- Support the team with various mandates and special projects
- Performs standard pension benefit calculations (retirements, terminations, etc.) in accordance with plan rules and legislative requirement
- Assists in the preparation of year-end annual pension statement
- Works with pension databases and Morneau Shepell’s internal software/systems
- Receives and responds to routine plan enquiries and requests from clients
- Attends internal training sessions to build knowledge of industry topics and trends
- Assists with special projects, as required
Requirements
- Post-secondary education (preferably in Business, Mathematics, Finance, Actuarial Science) or another relevant field of study
- 0-2 years of Defined Benefit or Defined Contribution pension administration experience
- Sharp analytical thinking and attention to details
- Ability to multi-task and work under pressure
- Excellent organizational skills
- Dedicated team player who demonstrates initiative and independence
- Strong written and verbal communication skills in English
- French would be an asset
- Knowledge of Microsoft Excel
- Advanced knowledge of English is required because you will most of the time interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.
Skills
- Microsoft Excel
Location
- Remote
Work Type
- Remote
- Hybrid
- In-office
Experience Level
- 0-2 years
Education Level
- Post-secondary education
Salary/Compensations
- $52,000 - $58,000
Benefits
- Comprehensive total rewards package highlighting competitive salary and bonus structures
- Minimum 3 weeks of vacation
- Flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both
- Generous company matched pension
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
About the Company
- TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
- We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
Equal Opportunity
- TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.