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About the Role
The Physical Therapy Office Manager is responsible for overseeing the daily operations of the clinic to ensure a smooth and efficient workflow. This includes scheduling patient appointments, managing patient check-ins and check-outs, and coordinating with therapists to optimize the daily schedule.
Responsibilities
- Handle patient inquiries and provide exceptional customer service
- Verify insurance information and maintain accurate patient records
- Ensure all documentation is complete, organized, and up to date
- Supervise administrative staff and support their daily tasks
- Manage office supplies, equipment, and overall clinic operations
- Maintain compliance with clinic policies and healthcare regulations
- Foster a positive patient experience and address any scheduling or operational issues
- Support the overall goals and efficiency of the physical therapy team
Requirements
- Previous experience in office management, preferably in a healthcare or physical therapy setting
- Strong organizational and multitasking skills to manage patient scheduling, staff coordination, and administrative workflows
- Excellent communication and interpersonal skills for professional interaction with patients, therapists, and team members
- Proficiency with electronic medical records (EMR) systems, Microsoft Office, and other administrative or scheduling software
- Attention to detail and strong problem-solving abilities
- Commitment to providing a positive patient experience
- Background in billing, insurance verification, or basic accounting is a plus
Location
- Riverdale, NY
Work Type
- Full-time
Salary/Compensations
- $17.50-$20 hourly
Benefits
- Competitive Benefits Package
About the Company
- HealthPro Heritage has a great Full-time Front Desk- Physical Therapy department for our busy Physical Therapy Department at The Hebrew Home- Riverdale, NY.
- At HealthPro Heritage, we offer a fulfilling career where you can positively impact lives and achieve personal and professional growth.
- As a therapist-led, diverse organization, we provide clinical services across various settings, including nursing facilities, retirement communities, hospitals, home care, and pediatric schools and clinics.
- Join us to be part of a team that values your skills, listens to your input, and makes a meaningful difference in the community.