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About the Role
The Artguide Administrator at Artforum oversees the day-to-day operations, content, and functionality of the Artguide platform. This role manages the platform’s back end, submissions, listings, partner communications, customer service inquiries, and sales outreach, ensuring Artguide remains an accurate, current, and leading international resource. Through strategic outreach and engagement, the role strengthens Artguide’s content, visibility, and venue participation while identifying opportunities to expand and enhance the guide.
Responsibilities
- Approve and process new membership requests.
- Maintain venue listings worldwide, adding new venues, removing closed venues, and updating gallery and museum listings and exhibitions.
- Prioritize listing updates for highly trafficked cities, locations hosting art fairs, and venues covered by formal partnerships and advertising agreements.
- Manage the Artguide inbox, responding to troubleshooting requests and assisting with membership-related inquiries.
- Update and circulate weekly exhibition opening and closing lists to Artforum staff.
- Conduct regular outreach campaigns encouraging venues to update and maintain their listings.
- Provide monthly and ad hoc analytics.
- Curate featured content, including pinning listings, updating site graphics, and uploading editorial content in collaboration with the editorial team.
- Monitor platform functionality and work with developers to identify and resolve bugs and improve the user experience.
- Oversee regular outreach to Artguide account holders, encouraging conversion to premium memberships in coordination with Artforum and ARTnews sales teams.
- Serve as a resource and point of contact for the sales team on Artguide functionality and premium membership benefits.
Requirements
- Employees work onsite 4 days a week and 1 day remotely.
- The typical candidate is hired below midpoint of the range.
- If you have more or less experience than specified on this job posting, please apply and list your salary expectations.
- The Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors).
Skills
- Customer service
- Sales outreach
- Content administration
- Platform administration
- Analytics
- Collaboration
Location
- New York
- Los Angeles
Work Type
- Onsite
- Hybrid
Salary/Compensations
- $66,500 - $70,000
Benefits
- PMC-Paid Healthcare with no employee paycheck contributions on medical, dental, and vision for you and your family.
- Flexible Spending Accounts (Healthcare, Dependent Care & Commuter)
- Employee Assistance Program
- Life Insurance
- Short & Long Term Disability
- Paid Parental Leave
- 401(k) Retirement Plan with an Employer match.
- Company discounts and perks including Pet Insurance, Home & Auto Insurance, Mortgage discounts, and a variety of other savings on wellness, lifestyle, and financial essentials.
- Flexible Vacation Policy.
About the Company
- As the magazine of record for the contemporary art industry, Artforum delivers the highest level of critical discourse about contemporary visual culture to a diverse international audience and is often the first to identify artists whose work comes to define eras.
- Artforum values in-person collaboration and team cohesion, employees work onsite 4 days a week and 1 day remotely with a focus on maintaining a vibrant and inclusive culture.
- Penske Media Corporation (PMC) is a leading global media and information services company whose award-winning content attracts a passionate monthly audience of more than 500 million people.
- Since 2004, PMC has been a pioneer in digital media and owns over 300 live events, while reaching audiences across all screens.
- Penske Media is recognized, as one of the Top 100 Private Companies in the United States and North America.
- Iconic Media Brands (PMX): Variety, Rolling Stone, The Verge, Billboard, The Hollywood Reporter, WWD, SHE Media, Robb Report, Deadline, Eater, Sportico, ARTnews, Fairchild Media, VIBE, IndieWire, SB Nation, ARTFORUM, POPSUGAR, Gold Derby, BEAUTY INC, Art in America, Punch, The Dodo, and more.
- Live Events & Experiences: The Golden Globes, SXSW, Academy of Country Music Awards (ACMs), Billboard Music Awards (BBMAs), Dick Clark's New Year’s Rockin’ Eve, SXSW London, American Music Awards (AMAs), and Latin Music Week.
- Data & Analytics: Luminate, the premier music and entertainment data and analytics company.
- PMC and its subsidiaries are co-headquartered in New York and Los Angeles, with additional offices spanning 14 countries worldwide.
Equal Opportunity
- At PMC, we believe working in a highly collaborative, office-first environment fosters real-time communication, spontaneous idea sharing, and stronger interpersonal relationships that drive innovation and team cohesion.
- PMC prioritizes in-person collaboration and does not offer remote-only roles.