Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Principal Solutions Engineer role.
Rezi rewrites your resume against Gen Digital Inc.'s job description. Free.
Tailor your resume to this Principal Solutions Engineer role.
Rezi rewrites your resume against Gen Digital Inc.'s job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Principal Solutions Engineer posting at Gen Digital Inc. — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Principal Solutions Engineer posting at Gen Digital Inc. — free, in seconds.
About the Role
As a Principal Solutions Engineer, you will own complex, strategic partner engagements end-to-end, serving as the technical and strategic authority between Sales, Partner Success, Product, and Marketing teams. Your focus will be on setting the solution narrative for new verticals, standardizing SE scoping and engagement for scalability, and mentoring Solutions Engineers to elevate the team's technical and consultative capabilities. This involves orchestrating high-stakes demonstrations, architecting solutions with Forward-Deployed Engineering for complex needs, and driving feedback loops to unblock partners and align the Product roadmap. You will accelerate the adoption of Digital Marketplace Infrastructure as a senior client-facing member of the Revenue team, empowering regional and community banks, and credit unions to thrive digitally.
Responsibilities
- Own outcomes across a portfolio of complex, strategic partner engagements and frontier ICPs, holding self and others accountable for commitments.
- Set solution narratives and architectural framing for net-new verticals, partnering with FDE on demand-side complexity when it exceeds the advisory model.
- Standardize scoping and engagement models for repeatable and scalable SE work across the team, building reusable artifacts and templates.
- Travel with Sales and Partner Solutions for high-stakes prospect and partner meetings, providing technical and strategic authority in-person.
- Lead discovery and solution design for strategic opportunities, prioritizing by revenue, risk, and strategic importance.
- Architect and personally demo technically or commercially complex solutions, going beyond standard product walkthroughs.
- Mentor Solutions Engineers on technical depth and consultative rigor, raising the bar for team communication with partners.
- Own documentation strategy, creating and deploying internal and external best-practice materials.
- Drive feedback loops from active partners directly into the Product roadmap, shaping prioritization.
- Align partners, Sales, Partner Solutions, and Product around solution direction on large or ambiguous deals.
- Represent the SE function's technical point of view with senior internal and partner stakeholders, and at industry conferences.
- Identify expansion and de-risking opportunities across the portfolio, influencing SE resource deployment.
Requirements
- 8+ years of experience in a sales engineering or technical account management role, preferably with financial institutions, enterprise tech, or consulting firms.
- Track record of owning complex, ambiguous engagements rather than a defined book of business.
- Demonstrated ability to set architectural framing and solution narratives for net-new verticals or frontier use cases.
- Experience mentoring or raising the bar for other technical/pre-sales professionals.
- Ability to travel regularly for in-person partner visits, including high-stakes engagements requiring senior representation.
- Proficiency translating technical concepts for both technical and executive audiences, including in ambiguous or unscoped situations.
- Track record of building repeatable scoping frameworks, playbooks, or engagement models that scale a function.
- Excellent communication and interpersonal skills, with the ability to build rapport with senior client and internal stakeholders.
- Strong judgment on when to pull in technical resources to help resolve partner blockers, accelerating time-to-activation.
- Detail-oriented with strong problem-solving skills; comfortable operating with less structure and more ambiguity.
Experience Level
- 8+ years
Benefits
- Flexible working options
- Time off
- Competitive pay
- Benefits
- Well-being programs
About the Company
- Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more.
- Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
- Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives.
- We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
- When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career.
- At Gen, we are scrappy and relentlessly customer driven.
- We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team.
- You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
- If this sounds like you, we’d love you to be part of Gen.
Equal Opportunity
- Gen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey.
- Employment decisions are based on merit, experience and business needs.