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About the Role
Lightspeed is seeking a motivated and collaborative Field Sales Account Executive to join their growing EMEA Hospitality team in London. This role involves building strong relationships, supporting hospitality businesses with Lightspeed solutions, and guiding them through their entire journey with the company.
Responsibilities
- Develop and maintain a deep understanding of the London hospitality industry to spot trends and opportunities.
- Leverage market research and insights to shape effective territory sales plans.
- Engage prospects through high-velocity in-person meetings, outreach, and tailored presentations to convert them into loyal customers.
- Lead your territory with an entrepreneurial mindset, delivering consistent revenue growth.
- Guide clients from needs analysis and solution design through proposals, contract agreements, and seamless onboarding.
- Deliver engaging presentations showcasing Lightspeed’s POS and hospitality technology suite.
- Keep Salesforce data precise and current to streamline reporting and forecasting.
- Drive outbound initiatives and attend industry events to expand qualified leads.
- Provide customer feedback to sales and marketing teams to refine strategies and achieve collective targets.
- Contribute as an integral part of the wider team to achieve organisational goals, even if this means undertaking tasks outside the strict scope of your primary role.
Requirements
- Proven Field Sales and Outbound Sales experience, ideally within technology, SaaS, or hospitality sales.
- Deep understanding of the hospitality industry, including different segments (restaurants, cafés, bars, hotels) and their unique needs.
- Solid grasp of sales development best practices: pipeline building, territory planning, lead generation, and new business development.
- Strong time management and organisational skills.
- Excellent customer service, communication, and presentation skills.
- A track record of achieving or exceeding sales targets (monthly, quarterly, and annual), contributing directly to regional growth goals.
- Hands-on experience with Salesforce CRM or a similar system to manage leads, opportunities, and sales pipelines.
- Comfortable using data to make informed decisions.
- Highly motivated, competitive, and confident in a quota-driven environment.
- Entrepreneurial and adaptable mindset.
Skills
- Field Sales
- Outbound Sales
- Technology Sales
- SaaS Sales
- Hospitality Sales
- Sales Development
- Pipeline Building
- Territory Planning
- Lead Generation
- New Business Development
- Time Management
- Organizational Skills
- Customer Service
- Communication
- Presentation Skills
- Salesforce CRM
- Data Analysis
- Sales Performance
- Salesforce
Location
- London
Work Type
- Field Sales
- In-person meetings
Experience Level
- Proven experience
Benefits
- Lightspeed equity scheme
- Flexible Paid Time Off
- Private Medical Insurance
- Cash health plan for optical, dental and more
- Health & Wellness Credit (up to 400 GBP per year)
- Mental Health Support through LifeWorks and Modern Health Apps
- LinkedIn Learning access
- Time off to volunteer
- Transit benefit
- Variety of drinks & snacks in offices
About the Company
- Lightspeed is building communities through commerce.
- Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences.
- Their cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
- Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD).
- With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.
- Lightspeed handles your information in accordance with their Applicant Privacy Statement.
Equal Opportunity
- Lightspeed is a proud equal opportunity employer and is committed to creating an inclusive and barrier-free workplace.
- Lightspeed welcomes and encourages applications from people with disabilities.
- Accommodations are available on request for candidates taking part in all aspects of the selection process.