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About the Role
As a Front End Shift Supervisor, you’ll play an important role in creating a friendly, helpful, easy, and safe experience for every guest. You’ll lead by example, support your team, and help keep the front end running smoothly and efficiently.
Responsibilities
- Create a great first and last impression by greeting guests, making eye contact, and thanking them for shopping with us.
- Lead and support the Front End team, helping teammates provide exceptional service and a positive experience for every guest.
- Coach and develop teammates by providing training, guidance, encouragement, and feedback to help them succeed.
- Partner with Customer Service Team Leaders and management to coordinate daily Front End activities and keep operations running smoothly.
- Promote a safe, clean, and welcoming environment by maintaining an organized Front End and following company safety standards.
- Maintain a professional presence by following our dress code and personal grooming standards.
- Help protect the business by following cash-handling, security, and company control procedures.
- Perform cash audits and sweeps and maintain accurate, detailed records and logs.
- Keep Front End merchandise areas stocked and organized, including high-traffic areas such as candy and other impulse merchandise.
- Keep your team informed by communicating new policies, promotions, and programs clearly and effectively.
- Support additional store needs and take on other responsibilities as assigned by management.
Requirements
- Must be able to perform cash audits and sweeps.
- Must maintain accurate, detailed records and logs.
- Must keep Front End merchandise areas stocked and organized.
- Must be able to communicate new policies, promotions, and programs clearly and effectively.
- Must support additional store needs and take on other responsibilities as assigned by management.
Skills
- Customer service
- Team leadership
- Coaching
- Training
- Feedback
- Coordination
- Operations management
- Safety standards
- Dress code adherence
- Personal grooming
- Cash handling
- Security procedures
- Company control procedures
- Record keeping
- Merchandise stocking
- Communication
Salary/Compensations
- $17.50- $20.00
Equal Opportunity
- Our Company does not discriminate against individuals on the basis of race, color, national origin, religion, sex, affection or sexual orientation, disability, age, marital status, liability for military service, status as a veteran, gender identity or expression, genetic information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws.
- Should your hours and availability better fit the needs of another store or desired shift, we may consider your application for another location or shift.