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About the Role
JLL is seeking a Director of Global Occupancy Planning & Management to lead strategic space planning initiatives across APAC, LATAM, and AMER regions. This role provides crucial global leadership in delivering JLL's best practices through Occupancy Planning & Management products, solutions, and tools while partnering closely with client real estate teams to drive tactical and strategic planning aligned with portfolio objectives.
Responsibilities
- Provide strategic oversight of multiple regions while driving consistency, innovation, and excellence across global real estate portfolios
- Manage global OP account budget for occupancy planning across APAC, LATAM, and AMER, ensuring optimal resource allocation and cost efficiency
- Own and manage strategic multi-regional relationships, serving as executive-level point of contact for key client stakeholders
- Drive space planning and data management programs to help client achieve real estate and workplace objectives
- Lead and manage a global team of occupancy planners across three regions with full accountability for performance outcomes
- Structure, staff, and manage team with clarity of expectations across time zones, setting clear performance metrics and taking corrective action when necessary
- Build high-performing team capable of responding to dynamic client needs across cultural and geographic boundaries
- Lead crisis response efforts during urgent account situations, deploying rapid solutions while maintaining client confidence and account integrity
- Navigate high-pressure scenarios with resilience, making decisive risk-informed decisions under tight timelines
- Demonstrate composure and strategic thinking during space planning emergencies, system failures, or client escalations
- Implement preventive measures and contingency planning to minimize future disruptions across regional operations
- Drive process improvements to provide efficiencies in service delivery and measurable cost savings
- Champion innovation and technological advancement in occupancy planning methodologies
- Work closely with facilities, MAC, projects, and local stakeholders across JLL service lines to deliver integrated solutions and ensure seamless client experience
Requirements
- Bachelor's degree in Real Estate, Finance, Architecture, Design, Construction Management, or related field required; MBA preferred
- 8–15 years of experience in corporate environment with demonstrated progression in leadership responsibility
- Previous experience in strategic space/occupancy planning and space data management with proven track record managing diverse teams across multiple regions
- Demonstrated experience managing budgets and driving revenue growth in professional services environment
- Ability to leverage technology to tell compelling data stories that influence strategic decisions
- Understanding of activity-based working, change management, and utilization tracking
- Deep understanding of corporate real estate dynamics across global markets with commercial awareness
- Solid grasp of client business models and regional industry contexts across APAC, LATAM, and AMER
- Strategic mindset with demonstrated bias toward transformation, solution execution, and measurable business outcomes
- Exceptional written and verbal communication across all leadership levels and diverse cultural contexts
- Ability to influence senior stakeholders and drive consensus across competing interests
- Risk-informed decision-making that balances client needs, operational constraints, and business objectives
- Proven ability to analyze ambiguous situations, develop options, and recommend optimal courses of action
- Exceptional stakeholder management and relationship-building at all organizational levels
- Managerial courage to address performance issues, make difficult decisions, and advocate for team needs
- Intellectually curious with appetite for calculated risk-taking
- Resilient, resourceful, and accountable with high ownership mentality
- Collaborative mindset with authentic "partner" approach
- Unwavering ethical standards and professional integrity
- Candidates must be authorized to work in the United States without sponsorship.
Skills
- Occupancy Planning
- Space Planning
- Data Management
- Budget Management
- Revenue Growth
- Technology Leverage
- Activity-Based Working
- Change Management
- Utilization Tracking
- Corporate Real Estate
- Commercial Awareness
- Strategic Mindset
- Communication Excellence
- Stakeholder Management
- Relationship Building
- Problem-Solving
- Decision-Making
Location
- On-site –Armonk, NY
- On-site –New York, NY
- On-site –Stamford, CT
Work Type
- On-site
Experience Level
- 8–15 years of experience in corporate environment with demonstrated progression in leadership responsibility
- Previous experience in strategic space/occupancy planning and space data management with proven track record managing diverse teams across multiple regions
- Demonstrated experience managing budgets and driving revenue growth in professional services environment
Education Level
- Bachelor's degree in Real Estate, Finance, Architecture, Design, Construction Management, or related field
- MBA preferred
Salary/Compensations
- 165,000.00 – 180,000.00 USD per year
Benefits
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
About the Company
- JLL empowers you to shape a brighter way.
- Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.
- We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
- Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
- Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.
- We take our responsibility to protect the personal information provided to us seriously.
- Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process.
- We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons.
- We will then delete it safely and securely.
- For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
- For additional details please see our career site pages for each country.
Equal Opportunity
- For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
- Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
- If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com.
- This email is only to request an accommodation.
- Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
- Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
- Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
- Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities.
- Only job-related convictions will be considered and will not automatically disqualify the candidate.
- California Residents only
- If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information.
- If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.
- Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
- Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.