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About the Role
This role is accountable for the processing and management of broker-billed receivables and related transactions/processes, working under minimal supervision. This is a term position expected to be 12 months in length.
Responsibilities
- Reconciles broker payments within Receivables Reconciliation Software.
- Conducts reconciliation review and maintenance in Receivables Reconciliation Software, including reviewing variances or discrepancies and following up on outstanding errors.
- Initiates communications with broker partners to ensure diligent handling of identified payment trigger items within Service Level Agreements.
- Maintains alignment to documented processes, procedures, and Service Level Agreements.
- Processes deposits, including journal entries, and maintains logs and required payment documentation for auditing and record maintenance purposes.
- Ensures transactions are accurate, valid, and complete.
- Fosters positive relationships with internal and external stakeholders.
- Assists with Standard Work documentation through participating in the review and updates for quality assurance purposes.
- Assists with system changes, testing, and implementation.
- Performs other duties as assigned.
Requirements
- Minimum of 3 to 5 years’ experience with billing reconciliations.
- Proficient in Microsoft Office suite, with strong proficiency in Excel.
- Working knowledge of Copilot or other AI Assistance software.
- Strong analytical and problem-solving skills, with the ability to identify systematic connections, problems, and issues.
- High level of accuracy and strong attention to detail.
- Solid communication skills with the ability to express ideas clearly, clarify and ask probing questions to ensure understanding, and write in a clear concise manner.
- Ability to work as part of a team as well as independently.
- Adaptable to a changing environment by adjusting effectively to change, exploring the benefits, trying new approaches, and collaborating with others to make the change successful.
- A cooperative, enthusiastic and energetic attitude.
- Actively enrolled in the CIP program or willingness to enroll is an asset.
- Experience with PeopleSoft and Guidewire Software, specifically Billing Center, is an asset.
- Experience in the Property & Casualty insurance industry is an asset.
Skills
- Microsoft Office suite
- Excel
- Copilot or other AI Assistance software
- Analytical skills
- Problem-solving skills
- Communication skills
- Teamwork
- Adaptability
- PeopleSoft
- Guidewire Software
- Billing Center
Location
- Winnipeg, MB
- Wawanesa, MB
- Vancouver, BC
- Calgary, AB
- Edmonton, AB
- Toronto (North York), ON
- Kitchener, ON
- Ottawa, ON
- Montreal, QC
- Moncton, NB
- Dartmouth, NS
Work Type
- Hybrid
- Term
Experience Level
- 3-5 years
Salary/Compensations
- $50,000 - $60,000
Benefits
- Annual bonus plan
- Leave of absence top-up programs
- Generous vacation time
- Personal days
- Premium free benefits
- Pension plan
About the Company
- Founded in 1896, The Wawanesa Mutual Insurance Company is one of Canada’s largest mutual insurers, 100% owned by its members, with more than $4.1 billion in annual revenue and $12.5 billion in assets.
- Headquartered in Winnipeg, Wawanesa is the parent company of Wawanesa Life, which provides life insurance solutions throughout Canada, and Western Financial Group, a leading national distributor of personal and business insurance.
- In March of 2026, Wawanesa entered into an agreement to acquire Everest Insurance Company of Canada to strengthen its commercial insurance capabilities and advance its long-term growth strategy.
- Wawanesa proudly serves more than 1.8 million members and is home to more than 3,000 employees across Canada.
- The company actively gives back to organizations that strengthen communities, donating more than $4 million annually to charitable organizations, including more than $2 million each year in support of people on the front lines of climate change.
Equal Opportunity
- At Wawanesa, we are committed to Diversity, Equity, Inclusion and Belonging (DEIB) and believe that our strength lies in the diversity of our people – this is supported by having a representative workforce.
- We welcome applications from all qualified candidates, including racialized persons, women, Indigenous Peoples, persons with disabilities, members of the 2SLGBTQIA+ community, gender-diverse and neurodiverse individuals, and anyone who can contribute to the further diversification of thought and ideas.
- We aim to ensure our recruitment process is accessible to all candidates. If you require accommodations during any stage of the recruitment process, please reach out in confidence to jobs@wawanesa.com.
- All Wawanesa job applicants are subject to Wawanesa's Privacy Policy.
- Please note that the recruitment process for this position may involve the use of AI tools to screen, assess, or select applicants. All final decisions are taken or reviewed by human recruiters and human hiring leaders in compliance with all applicable legislation.