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About the Role

This strategic leadership role advances the College's ability to protect the public and improve regulatory outcomes through effective use of risk intelligence, analytics, data governance, and technology. The position leads Information Technology and Information and Data Management teams, developing capabilities, frameworks, and systems for evidence-informed decision-making, technology services, and risk-informed regulation.

Responsibilities

Lead program-level risk intelligence activities including identification, assessment, monitoring, and communication of risks.
Develop and maintain regulatory risk frameworks, methodologies, and intelligence capabilities.
Partner with business areas to embed risk-informed decision-making into program design, delivery, and continuous improvement.
Lead the development of predictive and early-warning intelligence capabilities to identify emerging risks, trends, and vulnerabilities.
Conduct environmental scanning, trend analysis, and risk assessments to support strategic and operational decision-making.
Ensure risk intelligence and evidence inform regulatory priorities, strategies, and interventions.
Collaborate with the Performance Reporting team to ensure risk and analytical evidence supports organizational evaluation, reporting, and continuous improvement.
Develop, implement, and maintain evidence-based frameworks and methodologies for identifying, assessing, monitoring, and communicating risks.
Enable the College to better understand current and emerging risks, evaluate the effectiveness of regulatory strategies and interventions, and focus regulatory efforts.
Establish the College's analytical and evaluative methodologies, standards, and practices for decision support, business intelligence, and regulatory insight generation.
Lead the generation of actionable insights in collaboration with business areas across the organization.
Build predictive, prescriptive, and advanced analytics capabilities to support regulatory decision-making.
Design and deliver analytical products, including dashboards, reports, models, and intelligence tools.
Lead the development and application of analytical models, business intelligence tools, and decision-support capabilities.
Partner with business areas to identify information needs and develop analytical and evaluative approaches.
Provide independent advice and evidence-based recommendations to support strategic planning, program development, and operational decision-making.
Foster evidence-informed dialogue among regulatory programs and stakeholders through clear and transparent communication of analytical findings.
Collaborate with the Performance Reporting team to ensure analytical evidence, methodologies, and insights are aligned.
Assess and communicate evidence regarding the effectiveness and impact of regulatory strategies, programs, and interventions.
Serve as the College's senior data steward, accountable for enterprise data architecture, governance, quality, standards, and taxonomy.
Establish and enforce data governance policies, standards, frameworks, and quality requirements.
Design and maintain enterprise data models supporting regulatory operations, registrant information, complaints, investigations, quality assurance, and other core business functions.
Oversee data quality monitoring and remediation initiatives.
Lead the development and implementation of the College's data strategy.
Collaborate with the Privacy Officer and other business areas to ensure appropriate privacy, security, classification, retention, and stewardship practices.
Promote a culture of data literacy, stewardship, and evidence-informed decision-making.
Provide strategic direction for technology, information, and digital capabilities.
Provide strategic direction and oversight to the Manager, Technology Enablement.
Ensure the delivery of reliable, secure, and effective technology services, infrastructure, enterprise applications, and user support services.
Evaluate and recommend technology solutions that enhance analytical capability, regulatory effectiveness, and organizational performance.
Support the implementation and optimization of analytical platforms, automation tools, data systems, and digital solutions.
Champion innovation through the adoption of modern technology practices.
Provide strategic leadership regarding emerging technologies and innovation opportunities.
Promote the effective integration of technology, data, information, and business processes.
Provide leadership, direction, coaching, performance management and professional development to managers and staff.
Manage departmental budgets and resources.
Foster a culture of collaboration, innovation, accountability, continuous learning, and service excellence.
Recruit, develop, retain, and support high-performing employees.
Monitor departmental performance and identify opportunities to improve effectiveness, efficiency, and service delivery.
Lead organizational and departmental change initiatives.
Build strong working relationships with internal and external stakeholders.

Requirements

Demonstrated experience developing and applying risk assessment frameworks, methodologies, and intelligence capabilities, ideally within a regulatory, public-protection, healthcare, or compliance-related environment.
Strong track record leading business intelligence, analytics, evaluative, or decision-support functions, including translating data into actionable insight for non-technical audiences.
Solid working knowledge of information technology, including systems architecture, enterprise applications, integrations, cybersecurity principles, and vendor management.
Experience with data governance, data quality management, data stewardship, and enterprise data modelling concepts.
Exposure to predictive and prescriptive analytics methodologies and familiarity with emerging technologies such as cloud platforms, APIs, artificial intelligence, intelligent automation, and advanced analytics.
Proven people leadership experience, including the leadership and development of multidisciplinary teams and leaders across multiple functional areas.
Excellent ability to communicate complex technical, analytical, and risk-related concepts clearly to executives, Council, committees, and non-technical audiences.
Strong strategic thinking, analytical, and problem-solving abilities.
Demonstrated ability to build collaborative relationships and influence stakeholders.
Experience leading organizational change and fostering adoption of new analytical, technological, and evidence-informed approaches.
Commitment to ethical data practices, sound governance, transparency, accountability, and public protection.
Familiarity with health profession regulation, professional self-regulation, or public-interest regulatory frameworks is an asset.
Familiarity with outcome-based regulatory approaches, risk-informed regulation, collaborative regulation models, or evaluative approaches to regulatory effectiveness is an asset.

Skills

Risk Intelligence
Analytics
Data Governance
Technology Enablement
Risk Assessment Frameworks
Business Intelligence
Decision Support
Information Technology
Systems Architecture
Enterprise Applications
Integrations
Cybersecurity Principles
Vendor Management
Data Quality Management
Data Stewardship
Enterprise Data Modelling
Predictive Analytics
Prescriptive Analytics
Cloud Platforms
APIs
Artificial Intelligence
Intelligent Automation
Advanced Analytics
People Leadership
Communication
Strategic Thinking
Problem-Solving
Relationship Building
Change Management
Ethical Data Practices
Public Protection

Location

Hybrid

Work Type

Permanent
New Hire

Experience Level

Senior Manager
Minimum 8-10 years of progressive leadership experience related to analytics, data governance, risk analysis, and technology enablement
Ideally experience in regulatory oversight

Education Level

Degree in a related field such as Data Science, Statistics, Public Health, Business Analytics, Information Systems, Public Administration, Health Systems, or a related discipline.
Post-graduate degree is considered an asset OR preferred.

About the Company

The Ontario College of Pharmacists (OCP) serves and protects the public interest by ensuring that the province’s pharmacists and pharmacy technicians have the required education, skills and judgment to provide safe, ethical and quality care for patients.
We also regulate and accredit Ontario’s pharmacies, and hold pharmacy professionals and pharmacies accountable to relevant legislation, standards, policies and a Code of Ethics.
We are the registering and regulating body for the profession of pharmacy practice in Ontario with a mandate to serve and protect the public interest.
In addition to ascertaining all registrants meet professional standards, the College sets and ensures ongoing adherence to professional and operational standards as it leads the advancement of pharmacy.

Equal Opportunity

OCP is committed to supporting accessibility and diversity. Requests for accommodations can be made at any stage of the recruitment process. Applicants need to make their requirements known when contacted.
We wish to thank all applicants for their interest in this position. We will only contact those whose skills, knowledge, and experience most closely match the requirements of the position.