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About the Role

The Lead Handyperson candidate will be an integral member of the SVEN service team who will oversee and delegate all work order requests, maintenance repairs, and the pool of handyperson labor. This position will be a supervisory role reporting directly to the Property Manager. Responsibilities will also include maintenance support in the apartment community and being accountable for helping the company deliver on our resident commitments of exceptional move-in, residential satisfaction, express service, and personal attention.

Responsibilities

Reviews, assigns, and overviews all work order ticket assignments and maintenance related workflow for SVEN.
Maintains a safe and secure environment throughout the building.
Responsible for oversight and execution of all preventative maintenance schedules related to all BMS and building mechanical systems.
Assesses repair needs and estimated time needed for repair.
Monitors the functions of service contractors and building repair and maintenance contractors.
Inventories and acquisitions maintenance supplies.
Maintains disaster preparedness by identifying potential problems, developing response plans, managing crises.
On call availability for emergencies and projects as assigned by the Property Management team.
Requests materials, tools, and supplies needed for a job.
Develops and maintains resource management plan which outlines short-term and long-term requirements for repair & maintenance, capital replacement, and capital requirements.
Maintains all fire protection and security systems, to include required maintenance, inspections, and documentation.
Inspects all emergency equipment to ensure compliance.
Records and evaluates preventive maintenance activities and programs.
Oversees the construction, installation, and preventative maintenance of equipment.
Observes/evaluates corrective maintenance or repair on equipment.
Ensures highly efficient safety program, with emphasis on awareness, discipline, and compliance.
Supervises all administration relative to facility maintenance, to include preparation of budgets, work schedules, goals and objectives, and purchase/requisition documents.
General maintenance, orderliness, and cleanliness to ensure the facilities and equipment in the building and resident’s apartments are in good working order at all times.
Executes daily routine work orders and escalates issues upward as necessary.
Builds and repairs cabinets, counters, closets, and other carpentry as needed.
Making minor electric repairs (switches, receptacles, light fixtures, etc).
Plastering and painting as needed on small and large scale.
Minor plumbing including but not limited to repairing leaks, minor pipe replacements, appliance repairs (washers/dryers, refrigerators, etc).
Repairs entrance and internal doors, locks, hinges, create keys and other operable hardware.
Snow removal and perimeter maintenance as required.
In a safe manner, start up, maintain, repair and shut down of building-wide equipment.
Perform basic mechanical, plumbing, electrical and HVAC work.
Service and perform daily and weekly maintenance on boiler.
Performs and records preventive and predictive maintenance on all MEP equipment and systems.
Perform apartment inspections prior to and upon resident move out to verify apartment condition and determine necessary repairs.
Perform and support the monthly or periodic inspections of building systems, i.e., HVAC, electrical distribution, structural, vertical transportation, roofs, and parapets.
Complete required logs and prepare a detailed report of discrepancies and report up the chain of command.
Inspect and test all emergency equipment as required to ensure compliance.
Practice proper PPE compliance and maintain a safe working record and environment.
Maintain overall cleanliness and appearance of mechanical rooms and note repairs are noted and completed on a timely basis.
Manages spare and critical parts room inventory for MEP systems and appliances.
Represent the TDO brand and always communicate with building residents in a professional manner while maintaining a high level of customer service.
Emergency Response Team (Fire Brigade) – will assist and respond, as needed during a fire, non-fire, and medical, and/or other building related emergency events under the direction of the Lobby Concierge (Incident Commander).
Locate, communicate and control small fires.
Knock on all tenant doors to inform residents of the emergency event and initiate relocation/evacuation as instructed by the Incident Commander.
Visually account for residents in amenity or public spaces and inform or emergency event participation in the relocation of special needs residents to ensure accountability and safe relocation during.

Requirements

Minimum 3 to 5 years’ experience in a maintenance department or facility.
Candidate will be required to obtain Certificates within six months of hire.
OSHA 10 hour certificate of completion and Local 32BJ Training School courses (where course applies to residential operations and emergency response).
Knowledge of electrical, plumbing, mechanical, and carpentry trades.
Must be able to operate tools and equipment related to facility maintenance.
Knowledgeable in the use of Microsoft Outlook, Word, Excel and PowerPoint.
Strong customer service, communication, and interpersonal skills required.
Must have professional disposition and display willingness to assist residents with building maintenance requests / complete service requests.
Ability to resolve problems and adhere to safety guidelines.
Experience interacting with residents.
Dependable and reliable.
Team player.
Employee required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; crouch; bend; talk; and hear.
The employee must lift and move up to 50lbs.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Skills

Fire Safety Director (FSD)
Certificate of Fitness S-12 Citywide Sprinkler System
S-13 Citywide Standpipe System
Local 32 BJ handyperson course
Appliance troubleshooting and repairs

Location

Long Island City, Queens

Work Type

Full-time

Experience Level

3 to 5 years

Education Level

High school diploma or equivalency preferred
Technical background from university or vocational source

Salary/Compensations

$35.5508 per hour
Overtime rate :53.3262

About the Company

Since 1915, The Durst Organization has been a family-run business dedicated to the principles of innovation, integrity, community, and sustainability.
We develop, build, own, and manage premier office towers and residential buildings that set new standards in environmental responsibility and user efficiency.
Our enduring relationships with our tenants and partners are critical to our success and have made us generations of builders, building for generations.
We build, own, and operate many of the world’s most innovative and efficient buildings.
We create value for our tenants and partners by developing sustainable residential and commercial properties in which people live, work, and thrive.

Equal Opportunity

Equal Opportunity Employer and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities.
The Durst Organization and Affiliates is an equal opportunity employer for all and an employer for qualified veterans and individuals with disabilities in accordance with the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973.
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, genetic information, disability or protected veteran status, or any other characteristic protected by law.