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About the Role
The Leader, Renovations & Facilities is responsible for the day-to-day operations of facilities across 59 New York City schools. This role involves turning department strategy into disciplined execution by setting priorities, directing vendors, resolving escalations, and ensuring schools are safe, compliant, and ready for instruction. It is ideal for an operator energized by building the systems a growing network depends on.
Responsibilities
- Lead the daily operating rhythm across all 59 schools, including prioritization, work assignment, escalation management, and follow-through.
- Direct preventive and corrective maintenance to ensure classrooms, common areas, critical systems, and essential services remain safe, reliable, and instruction-ready.
- Own the portfolio compliance calendar covering periodic inspection, testing, certification, and filing obligations for building systems and life-safety equipment, maintain evidence of completion, and drive corrective work to documented closure.
- Write and maintain service specifications and direct vendors' day-to-day work, enforcing contract requirements and agreed service levels.
- Maintain vendor scorecards with measurable acceptance criteria and recommend escalation, corrective action, or replacement when performance fails.
- Direct the New York City facilities management team, set daily and weekly priorities, clarify expectations, and inspect results.
- Own a published after-hours escalation rotation and confirm coverage is defined, staffed, and known to school leaders at all times.
- Maintain asset inventory and condition data supporting the multi-year capital plan, quantify deferred maintenance, and recommend annual capital priorities.
- Track work-order response, verified resolution, preventive-maintenance quality, and compliance status, identifying recurring failures and implementing scalable corrective action.
- Partner with school leaders and internal teams to resolve issues with clear ownership, realistic timelines, and timely communication.
- Approve routine work within established budgets and policies, track spending and forecasts, and surface financial risk early.
Requirements
- Progressive leadership experience in multi-site facilities operations, with responsibility for a contracted rather than directly employed workforce.
- Demonstrated ownership of vendor performance, including writing specifications, setting measurable service levels, scorecarding, and pursuing corrective action or replacement.
- Strong technical fluency across HVAC, electrical, plumbing, controls, fire and life safety, vertical transportation, and envelope, including the interfaces among building systems.
- Experience delivering service in occupied schools or similarly high-stakes environments where safety, continuity of operations, and limited work windows are critical.
- Working knowledge of applicable building, fire and life-safety, workplace-safety, and accessibility requirements, with the judgment to engage licensed professionals or authorities having jurisdiction when needed.
- Demonstrated ownership of a multi-site regulatory inspection and filing calendar, including evidence of completion and closure of open conditions.
- Experience extending or replacing a work-order and asset system and driving adoption, and building a compliance or condition-assessment program from an incomplete starting point.
- Ability to read and evaluate drawings, specifications, scopes, estimates, and change documentation and translate them into practical field decisions.
- Strong financial judgment, clear communication, calm decision-making during urgent conditions, and a record of taking ownership through verified resolution.
Skills
- Vendor governance
- Facilities operations
- HVAC
- Electrical
- Plumbing
- Controls
- Fire and life safety
- Vertical transportation
- Envelope systems
- Building systems
- Regulatory compliance
- Financial management
- Communication
- Decision-making
Location
- New York City
Work Type
- Field-oriented
- Onsite
Experience Level
- Progressive leadership experience
Education Level
- Relevant credentials are valued. Demonstrated technical judgment and delivery results matter more than any specific degree or certification.
Salary/Compensations
- $160,000—$180,000 USD
Benefits
- Full benefits program
- Opportunities for professional growth
About the Company
- Success Academy is a fast-growing, high-performing network of public charter schools in New York and expanding to Florida.
- The organization is dedicated to ensuring children have access to a fun, rigorous, whole-child education regardless of zip code or economic status.
- When you join SA, you play a part in giving every student who walks through our doors a fair shot at reaching his or her potential.
Equal Opportunity
- Success Academy Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds.
- We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
- We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world.
- Success Academy Charter Schools does not offer employment-based immigration sponsorship.