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About the Role

Greet guests, determine party size, and escort them to tables. Ensure a clean and welcoming dining environment by managing seating, place settings, and menu presentation. Monitor dining rooms for guest safety and well-being.

Responsibilities

Greet guests and determine the number in their party.
Seat guests by finding a clean, available table.
Pull out chairs and place menus in front of guests.
Guide guests through the dining rooms and provide assistance.
Move and arrange tables, chairs, and settings.
Organize seating for groups with special needs.
Ensure place settings are appropriate and include necessary items.
Check menus for accuracy, cleanliness, and condition.
Maintain cleanliness of work areas throughout the day.
Practice clean-as-you-go procedures.
Monitor dining rooms for seating availability, service, safety, and guest well-being.
Follow all company and safety and security policies and procedures.
Report accidents, injuries, and unsafe work conditions to manager.
Complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional.
Maintain confidentiality of proprietary information.
Protect company assets.
Welcome and acknowledge all guests according to company standards.
Speak with others using clear and professional language.
Answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others.
Support team to reach common goals.
Listen and respond appropriately to the concerns of other employees.
Ensure adherence to quality expectations and standards.
Stand, sit, or walk for an extended period of time.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.

Requirements

High school diploma or G.E.D. equivalent.
No related work experience required.
No supervisory experience required.
No certifications required.

Experience Level

No related work experience

Education Level

High school diploma or G.E.D. equivalent

About the Company

Delta Hotels provide a seamless travel experience thoughtfully designed for modern frequent travelers.
Delta Hotels by Marriott are always warm, wise, and in control so guests can focus on what’s most important.
Delta Hotels by Marriott has a strong presence in Canada, the United Kingdom, and the United States, and is rapidly expanding globally.
Delta Hotels by Marriott invites individuals who enjoy delivering purposeful service and focusing on details to explore job opportunities.
Joining Delta Hotels means joining a portfolio of brands with Marriott International.
Marriott International is dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
Marriott International actively fosters an environment where unique backgrounds are valued and celebrated.
Marriott International's greatest strength lies in the rich blend of culture, talent, and experiences of its associates.
Marriott International is committed to non-discrimination on any protected basis.
Delta Hotels Toronto takes seriously its obligations under provincial human rights and accessibility legislation.
Delta Hotels Toronto is happy to provide accommodations to job applicants needing assistance.

Equal Opportunity

Marriott International is dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Delta Hotels Toronto takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act).
We are happy to provide accommodations to job applicants needing assistance.
If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request.
Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.