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About the Role
As an Assistant Veterinary Office Manager, you’ll have the opportunity to make an impact on daily hospital operations, support your teammates, and help create a great experience for clients and their pets. This role is for an experienced veterinary professional who enjoys leadership, organization, client service, and finding ways to make a hospital run better.
Responsibilities
- Providing exceptional client service and helping create a positive veterinary experience.
- Helping lead and organize front-desk operations and daily workflow.
- Supporting, coaching, and providing guidance to reception and veterinary support staff.
- Assisting with staff education, training, and communication.
- Supporting scheduling, hospital paperwork, administrative projects, and other office needs.
- Coordinating ultrasound scheduling, communication, and medical recordkeeping.
- Assisting doctors and hospital leadership with administrative and operational needs.
- Identifying opportunities to improve processes and make the veterinary hospital more efficient.
- Helping address client concerns and supporting the team with challenging situations.
- Serving as a dependable resource for the team and helping foster a positive, professional, collaborative culture.
Requirements
- 5+ years of veterinary experience preferred, with at least 1–2 years of leadership or supervisory experience.
- Previous management or supervisory experience required.
- Strong client service and communication skills.
- Excellent organization, time management, and follow-through.
- Comfortable leading, coaching, and supporting team members.
- Ability to multitask and prioritize competing needs in a busy veterinary hospital.
- Strong attention to detail and problem-solving skills.
- A proactive mindset with the ability to identify challenges and develop practical solutions.
- Comfortable working closely with doctors, hospital leadership, receptionists, and veterinary support staff.
- A genuine commitment to providing an exceptional client and veterinary patient experience.
- Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory pre-employment screening.
Skills
- Leadership
- Organization
- Client Service
- Communication
- Time Management
- Problem-Solving
- Attention to Detail
Location
- New York City
Work Type
- Full-time
Experience Level
- 1-2 years of leadership or supervisory experience
- 5+ years of veterinary experience
Salary/Compensations
- USD 23.00 - USD 28.00 - hourly
Benefits
- Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
- Employee Assistance Program
- Paid Vacation and Sick Time for ALL Employees
- Paid Bereavement Program
- Paid Parental Leave Program
- Competitive Compensation
- Continuing Education Allowance (applies to licensed/registered/certified roles)
- Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
- Career Development Opportunities
- Referral Bonus Program for most positions!
- Personal Pet Discounts
- Holiday Pay
- Uniform Allowance
- Bonuses
About the Company
- Inwood Animal Clinic has been providing quality veterinary care to pets and their families in New York City since 2008.
- Conveniently located on Broadway between Academy Street and 204th Street, we’re committed to providing compassionate, high-quality veterinary care throughout every stage of a pet’s life.