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About the Role
CCI is a not-for-profit development and management company assisting low- and moderate-income families and seniors in securing suitable housing across Upstate New York. The Property Manager coordinates daily operations, manages staff and resident relations, oversees work orders and re-certifications, and collaborates with maintenance staff to address facility needs.
Responsibilities
- Collect 100% of the rent every month and manage delinquencies.
- Maintain and increase occupancy.
- Manage application waiting lists.
- Complete resident selection and certification accurately and timely.
- Pass REAC and MOR inspections, and maintain required housing and company quality standards.
- Conduct initial lease process with certification and annual recertification for affordable housing compliance.
- Ensure adherence to all affordable housing regulations (HUD, Section 8 and Tax Credit).
- Handle tenant complaints and emergencies promptly.
- Provide excellent customer service.
- Ensure work orders are created and processed promptly.
- Conduct annual unit inspections and as-needed inspections.
- Accomplish organization goals by taking ownership of new requests and seeking opportunities to add value.
- Fill in for other staff during extended absences.
- Comply with anti-discrimination laws regarding housing, renting, and advertising.
Requirements
- Three-five years of related experience and/or training in the property management field.
- Must have a valid Class D driver’s license.
- Ability to read and comprehend simple instructions, short correspondence, and memos.
- Ability to write simple correspondence, understand work orders, and fill out completed spreadsheets.
- Ability to interpret sketch plans and As-Built Plans.
- Ability to present information effectively in one-on-one and small group situations.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to compute areas and volumes necessary for project budgeting.
- Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
- Ability to deal with problems involving a few concrete variables in flexible situations.
- Ability to delegate tasks to specialized vendors if required and deliver quality workmanship in an efficient timeframe.
- Basic personal computer skills including email, database/spreadsheet posting, word processing, bookkeeping, and data entry.
- Employees should be trained in the use of a tablet or similar device for daily tasks and work orders at scattered sites while working out of a service vehicle.
- Regularly required to stand; walk; use hands to finger, handle, or feel; and talk or hear.
- Frequently required to reach with hands and arms.
- Occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.
- Must regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 80 pounds.
- Frequently exposed to moving mechanical parts, fumes, or airborne particles, and outside weather conditions.
- Occasionally exposed to high, precarious places; toxic or caustic chemicals; risk of electrical shock; and vibration.
- The noise level in the work environment is usually loud.
Skills
- Effective property management for affordable programs
- Financial results management
- Legal and compliance adherence
- Resident satisfaction
- Excellent time management
- Excellent communication skills
- Supervisory Skills
- Problem Solving/Decision Making
- Speak Spanish (highly preferred)
Location
- Upstate New York
Work Type
- Full-time
Experience Level
- Three-five years of related experience
Education Level
- High school diploma or GED
- Associate or bachelor’s degree preferred
Salary/Compensations
- $22.00 - $30.00
About the Company
- CCI is a not-for-profit development and management company that assists low- and moderate-income families and seniors to secure suitable housing across Upstate New York.