Director of Information Technology at DIGGERS HOTLINE INC | New Berlin, WI, US | Rezi

Director of Information Technology at DIGGERS HOTLINE INC

Director of Information Technology

DIGGERS HOTLINE INC · New Berlin, WI, US

Today

Director of Information Technology

DIGGERS HOTLINE INC · New Berlin, WI, US

an hour ago
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About the Role

We are seeking a hands-on Director of Information Technology to lead all technology functions for our organization while serving as a member of the executive leadership team. This is a unique opportunity for an experienced IT professional who wants to remain technically involved while also helping shape organizational strategy. As our primary internal IT resource and one-person IT department, you will manage the day-to-day technology environment, cybersecurity, vendors, infrastructure, and long-term technology planning.

Responsibilities

  • Manage and support computers, applications, cloud services, networks, telecommunications, and IT infrastructure.
  • Provide hands-on technical support and troubleshooting for employees.
  • Administer user accounts, permissions, email, collaboration tools, and business systems.
  • Lead cybersecurity, access management, endpoint protection, patching, backups, and technology risk management.
  • Maintain disaster recovery and technology-related business continuity plans.
  • Develop the organization's long-term technology roadmap.
  • Manage the IT budget, technology lifecycle planning, and capital investments.
  • Manage technology vendors, consultants, contracts, and service providers.
  • Evaluate and recommend new technologies and system improvements.
  • Develop and maintain IT policies, procedures, standards, and documentation.
  • Participate in executive leadership and organizational strategic planning.

Requirements

  • 5+ years of progressively responsible IT experience.
  • Strong hands-on experience with users, endpoints, networks, cloud services, business applications, and IT infrastructure.
  • Experience with cloud infrastructure platforms such as Azure.
  • Working knowledge of cybersecurity, identity/access management, endpoint protection, backups, disaster recovery, and business continuity.
  • Strong troubleshooting and analytical skills.
  • Ability to communicate technical issues and risks clearly to nontechnical audiences.
  • Experience managing technology vendors and service providers.
  • Still enjoy being hands-on with technology.
  • Take ownership of problems through resolution.
  • Can move comfortably between troubleshooting and strategic discussions.
  • Work well independently and know when outside expertise is needed.
  • Think proactively about cybersecurity, reliability, and risk.
  • Want both hands-on technical responsibility and a seat at the leadership table.

Skills

  • IT
  • Computer Science
  • Information Systems
  • Cybersecurity
  • Cloud infrastructure platforms (Azure)
  • Cybersecurity
  • Identity/access management
  • Endpoint protection
  • Backups
  • Disaster recovery
  • Business continuity
  • Troubleshooting
  • Analytical skills
  • Communication
  • Vendor management
  • Technology budgeting
  • Technology planning
  • Scripting/automation
  • Data analytics

Location

  • Wisconsin

Work Type

  • Full-time

Experience Level

  • Director
  • 5+ years of IT experience

Education Level

  • Bachelor's degree in IT, Computer Science, Information Systems, Cybersecurity, or a related field—or equivalent education and experience.

Salary/Compensations

  • $110,000–$130,000 annually

Benefits

  • Eligibility for annual performance compensation.

About the Company

  • 50 Years of Safety and Service - 2026 marks Diggers Hotline's 50th anniversary. Since 1976, we have served as a critical safeguard for Wisconsin's communities, contractors, homeowners, and buried facility owners by helping prevent damage to underground infrastructure and supporting safe excavation.
  • Every locate request we process represents an opportunity to prevent an accident, avoid a service disruption, and help keep a community safe. Technology is essential to delivering that mission reliably today—and to preparing Diggers Hotline for the future.
  • As Director of Information Technology, you'll have an important role in helping us build on that 50-year legacy.