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About the Role
Oneida Health is seeking a Medical Office Assistant for our ENT office. This role is a dynamic blend of clinical and administrative responsibilities. The ideal candidate will thrive in a customer-centric environment, showcasing both independence and teamwork. While medical experience is a plus, a customer service attitude is essential.
Responsibilities
- Engage with patients in person and over the telephone with a customer service-oriented approach.
- Collect and record patient data with keen attention to detail.
- Address the needs of patients, visitors, co-workers, and the practice in a positive and timely manner.
- Demonstrate strong computer skills for efficient administrative tasks.
- Maintain a safe and hygienic environment for patients, adhering to infection prevention techniques.
- Assist providers with procedures and examinations.
- Perform treatments and procedures as directed.
- Reassure patients about wait times, giving priority to acutely ill patients.
- Maintain accurate medical records.
- Check equipment and stock supplies as needed.
- Place supply and pharmacy orders as required.
- Facilitate and execute physician orders as directed.
- Coordinate and schedule referrals and surgeries.
Requirements
- Motivated and detail-oriented individual with a passion for delivering excellent patient care.
- Ability to stand, sit, or move for extended periods.
- Manual dexterity for computer and administrative tasks.
- Ability to lift, push, or pull light to moderate loads.
Skills
- Customer service
- Computer skills
- Observational skills
- Communication skills
- Detail-oriented
- Organization
Location
- Oneida, NY
Work Type
- Full Time
Experience Level
- 1 year Medical Office experience (Preferred)
- 1 year Computer Skills (Required)
Education Level
- High School Diploma or equivalent (Required)
- Certified Medical Assistant (Preferred)
Salary/Compensations
- $17.00 - $21.59 Hourly
About the Company
- Oneida Health is seeking a Medical Office Assistant for our ENT office.