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About the Role
We are seeking a talented, sales-oriented, Licensed Beauty Sales Consultant who is passionate about the beauty industry and believes the customer experience should be top-notch. You will be responsible for the end-to-end customer experience in Beauty & Personal Care and will provide various paid beauty services and personalized product advice.
Responsibilities
- Seek out customers to ensure they have a world class beauty advisor experience.
- Provide personalized sales service based on customer needs, productive upselling and suggestive selling.
- Maneuver in a conversation to stimulate a different thought process using verbal skills to generate sales.
- Be the brand expert by answering customer questions in detail with product knowledge to produce the largest sales basket possible.
- Engage all customers with CVS services, Beauty Club programs and invite customers to in-store events and/or explain current promotions to close the sale of products and services.
- Represent both the CVS and partner brands when interacting with customers and uphold the highest standards of service.
- Provide ear-piercing services in all stores.
- Perform all other applicable services offered in any location in which they work.
- Successfully pass assessments of proficiency before performing services in store.
- Educate beauty customers by demonstrating proper product usage and highlighting product features and benefits to help drive purchase conversion.
- Manage time effectively between consultations, scheduled services and walk-in clients.
- Display current and active Cosmetology/Esthetician license during all working hours in all locations in which they work as mandated by the state.
- Create and maintain product displays and display special promotional materials in support of key brand, corporate and local advertising efforts.
- Participate in and represent CVS at sales programs and/or events.
- Maintain a beautiful and clean zone by keeping your assigned area well-stocked, well-merchandised and compliant with hygiene standards.
- Ensure that all CVS sanitation and hazardous waste disposal policies are executed in a timely and compliant manner.
- Complete ongoing sales, brand, and paid service execution training in a timely manner.
- Maintain a professional colleague appearance in compliance with company policies and guidelines at all times.
- Be plugged-in to all of the latest beauty trends and techniques.
Requirements
- Must possess a current and valid Cosmetology/Esthetician License in the state in which you will be working.
- Must maintain an active Cosmetology/Esthetician license at all times in the state you are employed and ensure it is present and displayed during working hours at your work site(s) as mandated by that state.
- Must demonstrate the ability and willingness to perform ear-piercing services in all stores.
- Must perform all other services offered in any location in which you work.
- Must pass all required skills assessments and training courses to fully execute paid service options offered in the store locations in which you work.
- Ability to use sales data with product/brand knowledge to meet sales and beauty service goals.
- Strong interpersonal, organizational and communication skills.
- Goal-driven, with an ability to multi-task.
- Ability to work independently and as an integral part of a team in a fast-paced environment, handling multiple priorities and quickly learning new procedures.
- Available to work at a CVS store and travel to sales programs and events as needed.
- Available to work a flexible retail schedule, which may include mornings, evenings, weekends, extended hours and “Peak” Hours.
- Nevada Licensed Beauty Sales Consultant applicants must provide confirmation of a MAKEUP ARTIST REGISTRATION/ THREADER REGISTRATION issued from the state of Nevada.
- In specific CVS stores, bi-lingual beauty advisors that can speak to customers in both English and Spanish are required.
- Must be at least 18 years old.
- High school diploma or equivalent.
Skills
- Sales
- Customer Service
- Beauty Industry Knowledge
- Product Knowledge
- Communication Skills
- Interpersonal Skills
- Organizational Skills
- Time Management
- Upselling
- Suggestive Selling
- Brand Expertise
- Product Demonstration
- Manual Dexterity
Location
- In-store
Work Type
- Full time
Experience Level
- Entry Level
Education Level
- High school diploma or equivalent
Salary/Compensations
- $19.00 - $28.00 per hour
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Gratis (free samples)
- Exposure to latest products through brand interaction and training
- Invitation to annual tradeshow for top performers
About the Company
- CVS Health® is building a world of health around every individual, shaping a more connected, convenient and compassionate health experience.
- America’s leading retail pharmacy with more than 8,000 stores and continuing to grow.
- Partnered with service industry leaders to bring top-notch beauty services to customers in-store.
Equal Opportunity
- Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.