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About the Role
Onondaga Community College is recruiting for a Senior Systems Administrator to provide quality service and responsive end-user support for IT enterprise infrastructure. This role ensures a reliable, available, and secure technology environment supporting academic, administrative, and student computing.
Responsibilities
- Plan, test, implement, monitor, and maintain servers (Windows & Linux).
- Administer directory services and manage accounts.
- Manage infrastructure services such as DNS, DHCP, and NTP.
- Oversee security and vulnerability management.
- Manage Microsoft Azure/Entra/365 enterprise productivity suite and MDM.
- Administer cloud infrastructure platforms and services.
- Manage the virtualization platform, including hosts, vSAN, vNetwork, and VMs.
- Manage data storage in a SAN environment.
- Perform backup and restoration of servers and systems, and disaster recovery.
- Handle authentication, encryption, and certificate management.
- Document configurations and manage change processes.
- Support campus services and enterprise applications in collaboration with other departments and vendors.
- Establish and maintain relationships with external suppliers and contractors.
- Provide on-call technical support outside of standard business hours, remotely or on-campus.
- Provide backup coverage to other IT staff.
- Perform other duties as assigned by the ITS Leadership Team.
Requirements
- Bachelor's degree from a regionally accredited college or university or foreign equivalency and at least five (5) years of hands-on technical expertise.
- Associate degree from a regionally accredited college or university or foreign equivalency and at least 9 years of hands-on technical expertise.
- Experience in providing customer services.
- Three (3)+ years experience with Linux server administration.
- Knowledge and experience in project management principles and practice.
- Bilingual in Spanish & English. Bilingual in English and other languages will be considered.
- Proven ability to successfully operate within a customer service framework.
- Proven ability to successfully complete multiple projects within scope, budget, and schedule.
- Experience with operational change and problem management procedures.
- Ability to work independently, as well as in and embrace a team focused environment.
- Excellent interpersonal and customer service skills.
- Flexibility to adapt and thrive in a progressive and changing work environment.
- Ability to provide occasional off-hours support.
- Submit a resume and cover letter.
- Provide three (3) professional references, two of which must be current or former supervisors.
- Pass a background check.
- Provide official transcripts upon hire.
Skills
- Windows Server
- Linux Server
- Active Directory and related services
- Domain Group Policy
- DNS
- DHCP
- NTP (in Linux and Windows)
- VMware virtualization platform
- Microsoft SharePoint/OneDrive
- Microsoft 365 suite
- Teams
- Microsoft Configuration Manager (SCCM)
- Intune/MDM
- Microsoft Entra (Azure)
- AWS
- Scripting for automation
Location
- Syracuse, NY
Work Type
- Remote Position
- On-call
Experience Level
- Senior
Education Level
- Bachelor's degree
- Associate degree
Salary/Compensations
- USD $58,564.00/Yr. - USD $73,205.00/Yr.
Benefits
- New York State Local Retirement System (pension) or an Optional Retirement Plan (401a).
- Excellent health, dental, and vision insurance plans (qualifying domestic partner included).
- Public Service Loan Forgiveness program for eligible borrowers.
About the Company
- Onondaga Community College, located in Syracuse, NY, is a college of the State University of New York (SUNY) system and one of 30 locally sponsored community colleges throughout New York State.
- Offers two-year degree programs that serve as transfer opportunities to baccalaureate degree programs at four-year campuses or for direct entry to the workforce.
- Offers certificate programs that can generally be completed in one year.
- A diverse educational learning community committed to creating and maintaining an atmosphere where individuality is recognized and encouraged.
- Serves the educational and economic development needs of the region with more than 40,000 alumni.
Equal Opportunity
- Onondaga Community College does not discriminate against any persons of groups based on race, color, national origin, religion, creed, age, disability, sex, gender expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics or carrier status, military status (including US Veteran status), domestic violence victim status, prior criminal conviction, marital status, or any other characteristic protected by law.
- Onondaga Community College complies with all applicable equal employment opportunity and non-discrimination laws.